Lyft

UX Researcher

Lyft

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about understanding user behavior and improving their experience? Join Lyft as a UX Researcher and play a crucial role in shaping the future of transportation. We are looking for a highly motivated and detail-oriented individual who is dedicated to delivering exceptional user experiences. As a UX Researcher at Lyft, you will have the opportunity to conduct in-depth research, collaborate with cross-functional teams, and use your insights to drive product innovation. If you have a strong background in user research and a desire to make a meaningful impact, we want to hear from you!

  1. Conduct user research to understand behavior, needs, and pain points in order to improve the overall user experience.
  2. Design and execute research studies, including surveys, interviews, and usability tests.
  3. Analyze and synthesize data from multiple sources to identify key insights and opportunities for improvement.
  4. Collaborate with cross-functional teams, including designers, product managers, and engineers, to integrate research findings into product development.
  5. Use a variety of research methods to uncover user needs and preferences, including both qualitative and quantitative approaches.
  6. Communicate research findings and recommendations to stakeholders in a clear and compelling way.
  7. Stay up-to-date on industry trends and best practices in user research to continuously improve our research methods and processes.
  8. Serve as an advocate for the user, ensuring their needs and feedback are considered throughout the product development process.
  9. Identify and prioritize research opportunities based on business goals and user needs.
  10. Work closely with product teams to identify areas for improvement and potential new features based on user research.
  11. Collaborate with other researchers and share knowledge and insights to drive overall product strategy.
  12. Continuously monitor and evaluate the effectiveness of product changes and make recommendations for further improvements.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Bachelor's Or Master's Degree In A Related Field Such As Human-Computer Interaction, Psychology, Or Design.

  • Extensive Experience Conducting User Research, Including Planning, Recruiting, And Moderating Usability Studies.

  • Strong Understanding Of Ux Design Principles And Methodologies.

  • Excellent Communication And Collaboration Skills, With The Ability To Present Research Findings In A Clear And Actionable Manner.

  • Familiarity With Data Analysis Techniques And Tools, Including Statistical Analysis And Data Visualization.

Required Skills
  • Data Analysis

  • Prototyping

  • Data Visualization

  • usability testing

  • ethnographic research

  • Journey Mapping

  • Personas

  • User Interviews

  • User testing

  • User Feedback

  • Ux Metrics

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a UX Researcher in New York, NY, USA is between $95,000 and $135,000 per year. However, salaries can vary depending on factors such as experience level, industry, and company size. Senior UX Researchers with several years of experience can potentially earn upwards of $150,000 per year in New York City.

Additional Information
Lyft is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 11th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Lyft

Lyft, Inc. is a transportation network company based in San Francisco, California and operating in 640 cities in the United States and 9 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, and a bicycle-sharing system.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started