Junior Account Manager, Healthcare & Community Access

Welcome to Lyft, where we strive to create a transportation experience that is accessible, reliable, and safe for all. As a Junior Account Manager for Healthcare & Community Access, you will play a crucial role in our mission to provide convenient and affordable rides for those in need. We are looking for a driven and compassionate individual who is passionate about making a positive impact in the healthcare and community access space. If you have excellent communication skills, a strong attention to detail, and a desire to be a part of a dynamic team, we encourage you to apply.

1. Build and maintain relationships with healthcare facilities and community organizations to ensure efficient and effective transportation services are provided to those in need.
2. Serve as the primary point of contact for all healthcare and community access accounts, managing their needs and addressing any issues that may arise.
3. Develop and implement strategies to increase ridership and improve the overall experience for our healthcare and community access customers.
4. Collaborate with cross-functional teams to identify and address any operational challenges or opportunities.
5. Conduct regular check-ins and follow-ups with accounts to ensure their satisfaction and address any concerns.
6. Coordinate and schedule transportation services for individuals with special needs, including those with disabilities or limited mobility.
7. Create and maintain accurate records of account information, including contact information, trip data, and billing details.
8. Provide training and support to new account managers, ensuring they have the necessary skills and knowledge to effectively manage healthcare and community access accounts.
9. Stay up-to-date on industry trends and best practices, incorporating them into account management strategies.
10. Represent Lyft at conferences, events, and meetings to promote our services and build relationships with potential healthcare and community access partners.

According to JobzMall, the average salary range for a Junior Account Manager, Healthcare & Community Access in New York, NY, USA is $50,000 - $70,000 per year. This may vary depending on the specific company, experience level, and skills of the individual. Some companies may offer additional benefits such as bonuses, commissions, and healthcare benefits.

Lyft, Inc. is a transportation network company based in San Francisco, California and operating in 640 cities in the United States and 9 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, and a bicycle-sharing system.