Director, Trust & Safety Policy

Are you passionate about creating a safe and secure environment for millions of people? Do you thrive in a fast-paced, dynamic work culture? If so, we have a unique opportunity for you as the Director of Trust & Safety Policy at Lyft. As a key leader in our organization, you will be responsible for developing and implementing policies to ensure the safety and well-being of our drivers and passengers. We are looking for a highly motivated individual with a strong background in policy development and a deep understanding of trust and safety issues. If you are ready to make a meaningful impact and help shape the future of transportation, we encourage you to apply for this role. Together, we can build a safer and more secure community for all.

1. Develop and implement policies to ensure the safety and well-being of Lyft drivers and passengers.
2. Stay up-to-date with industry trends and changes in trust and safety issues to inform policy decisions.
3. Collaborate with cross-functional teams to ensure policies are effectively communicated and implemented.
4. Conduct regular reviews and assessments of existing policies to identify areas for improvement and make necessary updates.
5. Monitor and analyze data and trends related to trust and safety incidents to inform policy decisions.
6. Work closely with legal and compliance teams to ensure policies align with regulatory requirements.
7. Develop and maintain relationships with external stakeholders, such as law enforcement agencies, to enhance trust and safety measures.
8. Train and educate employees on trust and safety policies and procedures.
9. Lead investigations into trust and safety incidents and implement corrective actions as needed.
10. Serve as a subject matter expert and provide guidance on trust and safety issues to internal teams.
11. Develop and maintain crisis management plans to address emergency situations.
12. Represent Lyft in industry events and conferences related to trust and safety.
13. Continuously evaluate and enhance policies to adapt to changing needs and risks.
14. Manage a team of policy specialists and analysts to support the development and implementation of trust and safety policies.
15. Collaborate with product teams to identify and implement technological solutions to improve trust and safety.
16. Foster a culture of safety and trust within the organization.
17. Prepare and present reports on trust and safety initiatives and progress to senior leadership.
18. Collaborate with marketing and communications teams to communicate trust and safety initiatives to the public.

According to JobzMall, the average salary range for a Director, Trust & Safety Policy in San Francisco, CA, USA is $140,000 - $200,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.

Lyft, Inc. is a transportation network company based in San Francisco, California and operating in 640 cities in the United States and 9 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, and a bicycle-sharing system.