Service Specialist

Lucky Supermarkets is looking for a Service Specialist who will provide excellent service to our customers and ensure our store is running smoothly. The ideal candidate must possess a passion for customer service, be able to multitask, and have a knack for problem solving. If you are an upbeat, team-oriented individual with a "can-do" attitude, we want to hear from you! The successful candidate will be expected to have the following qualifications: • At least two years of customer service experience • Excellent verbal and written communication skills • A positive, friendly, and professional attitude • Ability to work in a fast-paced environment and stay organized • A valid driver’s license • Basic knowledge of computers and ability to learn new systems quickly • Ability to lift and move objects up to 40 pounds.

Responsibilities:

1. Greet customers with a friendly attitude and provide helpful assistance.
2. Answer customers’ questions and address any complaints in a professional manner.
3. Assist customers with product selection and checkout process.
4. Ensure shelves are stocked with products and are properly labeled.
5. Assist with unloading and stocking shelves with inventory.
6. Monitor store traffic and respond to customer inquiries in a timely manner.
7. Ensure store safety regulations are being followed.
8. Maintain cleanliness of store areas and restock as necessary.
9. Operate cash registers and handle cash transactions accurately.
10. Follow store policies and procedures.
11. Maintain records of customer interactions.
12. Assist with training new staff members.
13. Assist with other duties as needed.

According to JobzMall, the average salary range for a Service Specialist in Oakland, CA, USA is between $28,000 and $50,000 per year. This range may vary depending on the company, experience, and qualifications of the individual.

Lucky was originally founded in San Leandro, California in 1935. The Lucky brand changed ownership many times over the years but in 2007 The Save Mart Companies acquired the Northern California division of Albertsons and converted the stores back to Lucky. There are now sixty-nine stores employing close to five thousand people in and around the San Francisco Bay and in 2015 the exciting new brand ‘Lucky California’ was born.