Assistant Guest Service Manager

The Assistant Guest Service Manager at Lowes Foods is an essential role in creating a pleasant shopping experience for customers. We are looking for an enthusiastic, customer-focused individual to join our team and bring their unique skills and experience to the position. The successful applicant must have a strong background in customer service, excellent communication and interpersonal skills, and a passion for building relationships with our guests. If you are an organized, self-motivated leader with the ability to think outside the box and motivate a team, this could be the ideal opportunity for you.

Responsibilities:

1. Lead and manage the guest service team to ensure a positive customer experience.
2. Develop and implement customer service strategies and policies.
3. Train and motivate staff to deliver excellent customer service.
4. Resolve customer complaints and inquiries in a timely and efficient manner.
5. Monitor customer feedback and take appropriate action to improve service.
6. Track and report on key performance metrics.
7. Create and maintain a positive and professional work environment.
8. Ensure compliance with all applicable laws and regulations.
9. Develop and implement processes to improve customer service efficiency.
10. Monitor and respond to customer feedback on social media.

According to JobzMall, the average salary range for a Assistant Guest Service Manager in Fayetteville, NC, USA is approximately $30,000 - $50,000 per year. This range can vary depending on a variety of factors, such as experience, education, certifications, and other qualifications.

Lowes Foods is a supermarket chain based in Winston-Salem, North Carolina. The chain's initial growth was in the mountains of North Carolina and rural areas of Virginia, but, starting in the late 1990s, has geared expansion towards metropolitan areas in North and South Carolina.