Store Operations Consultant

Lowe's is looking for an experienced and motivated Store Operations Consultant to join our team! The ideal candidate will possess strong organizational and communication skills, have a passion for customer service, and have a proven track record of delivering exceptional results. In this role, you will be responsible for managing store operations, recommending action plans to improve efficiency and compliance, and providing strategic direction to store personnel.To be successful in this role, you must possess a minimum of 5 years of store management experience, a Bachelor's degree in Business or related field, and proficiency with Microsoft Office. You must be a self-starter with the ability to multi-task and handle competing priorities in a fast-paced environment. Moreover, you must possess the drive and commitment to providing exceptional customer service and be able to quickly diagnose and resolve operational issues. Finally, you must be an innovative problem solver who is able to think outside of the box and take initiative. If you are looking for an opportunity to make a meaningful impact on our organization and have the qualifications listed above, we look forward to hearing from you!

Responsibilities:

1. Manage day-to-day store operations and ensure compliance with all company policies and procedures.
2. Develop and implement action plans for improving operational efficiency and compliance.
3. Provide strategic direction to store personnel and ensure successful execution of plans.
4. Monitor store performance and recommend changes to improve sales and profitability.
5. Lead and motivate store personnel to achieve company goals and objectives.
6. Analyze customer feedback and develop strategies for improving service standards.
7. Create monthly and quarterly reports on store performance and key metrics.
8. Resolve customer complaints and inquiries in a timely and professional manner.
9. Develop and implement training and development programs for store personnel.
10. Monitor competitor activities and analyze the effectiveness of promotional campaigns.

According to JobzMall, the average salary range for a Store Operations Consultant in Allentown, PA, USA is between $55,000 and $100,000 per year. This range may vary depending on the company, experience, and other factors.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.