Lowe's

Senior Customer Marketing Manager

Lowe's

Mooresville, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Lowe's, where we are dedicated to helping our customers create the home of their dreams. As a Senior Customer Marketing Manager, you will play a crucial role in developing and executing marketing strategies that drive customer loyalty and retention. We are looking for a driven and experienced individual who is passionate about understanding our customers' needs and creating personalized marketing initiatives that truly resonate with them. If you have a strong background in customer marketing and a track record of delivering successful campaigns, then we want you to join our team at Lowe's.

  1. Develop and execute customer marketing strategies in line with company goals and objectives.
  2. Conduct market research and analysis to understand customer needs and preferences.
  3. Create and implement targeted marketing campaigns to drive customer loyalty and retention.
  4. Collaborate with cross-functional teams, including sales, product, and creative, to develop cohesive marketing plans.
  5. Utilize customer data and insights to personalize marketing initiatives and messaging.
  6. Monitor and track campaign performance, making adjustments as needed to optimize results.
  7. Stay up-to-date with industry trends and best practices in customer marketing.
  8. Oversee the development and execution of customer segmentation strategies.
  9. Establish and maintain strong relationships with key stakeholders, including customers, to gather feedback and insights for future marketing efforts.
  10. Provide guidance and support to junior marketing team members, fostering their professional development.
  11. Manage marketing budgets and ensure cost-effective and efficient use of resources.
  12. Analyze customer and market data to identify opportunities for growth and improvement.
  13. Collaborate with external partners and agencies to leverage their expertise and resources.
  14. Communicate marketing plans and results effectively to senior management and other relevant parties.
  15. Uphold Lowe's brand standards and guidelines in all marketing initiatives.
Where is this job?
This job is located at Mooresville, NC, USA
Job Qualifications
  • Bachelor's Degree In Marketing Or Related Field

  • Minimum Of 7 Years Of Experience In Customer Marketing Or Related Field

  • Strong Understanding Of Retail Industry And Customer Behavior

  • Proven Track Record Of Developing And Executing Successful Marketing Strategies

  • Excellent Communication And Leadership Skills, With The Ability To Manage And Mentor A Team.

Required Skills
  • Marketing Strategy

  • Brand management

  • Marketing Analytics

  • Customer segmentation

  • Consumer behavior

  • Market analysis

  • Campaign planning

  • Customer Insights

  • brand positioning

  • Customer

  • Promotional Planning

  • Brand Messaging

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Customer Marketing Manager in Mooresville, NC, USA is $110,000 - $130,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 25th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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