Lowe's

Sales Specialist Pro Services

Lowe's

Rockford, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Lowe's, where we believe that every customer deserves the best service and solutions for their home improvement needs. As a Sales Specialist Pro Services, you will play a crucial role in providing exceptional service to our professional customers. We are looking for a highly motivated and customer-oriented individual who is passionate about sales and has a strong understanding of the home improvement industry. If you have a proven track record of driving sales and building customer relationships, we want you to join our team at Lowe's.

  1. Greet and welcome professional customers to Lowe's in a friendly and professional manner.
  2. Provide exceptional customer service by understanding and meeting the unique needs of professional customers.
  3. Develop a deep understanding of Lowe's products and services to effectively assist professional customers with their home improvement needs.
  4. Offer knowledgeable advice and recommendations to professional customers to help them find the best solutions for their projects.
  5. Proactively engage with professional customers to identify opportunities for upselling and cross-selling.
  6. Establish and maintain strong relationships with professional customers to encourage repeat business and customer loyalty.
  7. Meet and exceed sales targets by utilizing effective sales techniques and strategies.
  8. Collaborate with other team members to ensure a seamless and positive customer experience.
  9. Maintain a clean and organized work environment to enhance the customer's shopping experience.
  10. Continuously stay updated on industry trends, products, and services to better serve professional customers.
  11. Actively participate in training and development programs to enhance sales skills and product knowledge.
  12. Adhere to all company policies and procedures, including safety and security guidelines.
  13. Provide feedback and suggestions to improve the customer experience and increase sales.
  14. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  15. Consistently represent Lowe's values and brand image to create a positive and welcoming atmosphere for professional customers.
Where is this job?
This job is located at Rockford, IL, USA
Job Qualifications
  • Extensive Knowledge Of Products And Services Offered By Lowe's, Including Building Materials, Appliances, And Installation Services.

  • Proven Track Record Of Successful Sales And Customer Service In A Retail Or Home Improvement Setting.

  • Strong Communication And Interpersonal Skills To Effectively Build Relationships With Customers And Understand Their Needs.

  • Ability To Work Independently And As Part Of A Team, With A Strong Sense Of Self-Motivation And Drive.

  • Prior Experience In The Construction Or Home Improvement Industry, With A Thorough Understanding Of Project Management And Installation Processes.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Relationship Building

  • Organization

  • Problem-Solving

  • Sales Strategy

  • Product merchandising

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Specialist Pro Services in Rockford, IL, USA is between $40,000 to $60,000 per year. This may vary depending on the company, experience, and skills of the individual. Some companies may also offer additional bonuses or commission based on performance.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2025
Apply BeforeMay 29th, 2025
This job posting is from a verified source. 

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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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