Sales Specialist - Flooring
Welcome to Lowe's, where our mission is to help customers love where they live. As a Sales Specialist for our Flooring department, you will play a crucial role in achieving this mission by providing exceptional customer service and expertise in all things flooring. We are looking for a self-motivated and knowledgeable individual who has a passion for home improvement and a strong sales background to join our team. If you are a flooring expert with a proven track record of driving sales and delivering outstanding customer experiences, we want to hear from you!
- Provide exceptional customer service to all Lowe's customers, ensuring their needs are met and exceeded.
- Serve as a subject matter expert on all flooring products and services offered by Lowe's.
- Actively engage with customers to understand their flooring needs and provide expert recommendations and solutions.
- Utilize strong sales techniques to drive revenue and meet or exceed sales targets.
- Collaborate with team members to ensure a seamless customer experience from start to finish.
- Stay up-to-date on industry trends and product knowledge to best serve customers.
- Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
- Demonstrate a strong understanding of Lowe's policies and procedures, including pricing, promotions, and warranties.
- Proactively communicate with customers throughout the sales process, providing updates and addressing any concerns or questions.
- Continuously seek opportunities to improve customer satisfaction and drive sales through customer feedback and suggestions.
- Attend training and development sessions to enhance product knowledge and sales skills.
- Contribute to a positive and inclusive work environment by fostering teamwork and collaboration.
Knowledge Of Flooring Products And Materials: A Sales Specialist At Lowe's Should Have A Deep Understanding Of Various Types Of Flooring Options Such As Hardwood, Laminate, Vinyl, And Carpet. They Should Also Be Knowledgeable About Installation Techniques, Maintenance, And Care Instructions For Different Flooring Materials.
Excellent Communication And Customer Service Skills: As A Sales Specialist, One Must Be Able To Effectively Communicate With Customers, Understand Their Needs, And Provide Appropriate Recommendations. They Should Also Have Strong Customer Service Skills To Ensure Customer Satisfaction And Build Lasting Relationships.
Sales Experience And Ability To Meet Targets: A Successful Sales Specialist Should Have A Proven Track Record Of Achieving And Exceeding Sales Targets. They Should Be Able To Leverage Their Knowledge Of Flooring Products To Close Sales And Generate Revenue For The Company.
Attention To Detail And Organization: A Sales Specialist At Lowe's Must Pay Attention To Detail When Assisting Customers With Product Selection And Providing Accurate Information. They Should Also Be Organized In Managing Inventory, Orders, And Paperwork To Ensure Efficient Store Operations.
Team Player And Willingness To Learn: Working At Lowe's Requires Collaboration With Other Team Members, So A Sales Specialist Should Be A Team Player And Able To Work Well With Others. They Should Also Have A Willingness To Learn And Keep Up-To-Date With New Flooring Products And Industry Trends To Provide The Best Service To Customers.
Communication Skills
Time Management
Negotiation skills
Product knowledge
Attention to detail
customer service
Relationship Building
Organization Skills
Problem-Solving
Sales Techniques
Flooring Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Specialist - Flooring in Greensboro, NC, USA is between $35,000 and $60,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or industry the individual is working in.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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