
Sales Specialist - Flooring
Welcome to Lowe's, where we strive to provide our customers with top-notch products and exceptional customer service. We are currently seeking a highly skilled and motivated Sales Specialist to join our team in the Flooring department. As a Sales Specialist, you will play a key role in driving sales by providing expert product knowledge and outstanding customer assistance. In this role, you will have the opportunity to showcase your passion for flooring and help customers find the perfect products for their homes. If you have a strong sales background and a love for all things flooring, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers to the Flooring department, providing a positive and friendly shopping experience.
- Utilize expert product knowledge to assist customers in finding the right flooring products for their needs and budget.
- Proactively engage with customers to understand their flooring needs and provide personalized recommendations.
- Educate customers on the features and benefits of various flooring products and answer any questions or concerns.
- Utilize sales techniques to drive sales and meet or exceed department goals.
- Maintain a clean and organized sales floor, ensuring products are displayed in an attractive and easy-to-navigate manner.
- Collaborate with team members to ensure excellent customer service is provided at all times.
- Stay up-to-date on industry trends and product knowledge to provide the best possible recommendations to customers.
- Proactively seek out opportunities to assist customers and offer additional products or services.
- Handle customer inquiries and complaints in a professional and timely manner, providing solutions to ensure customer satisfaction.
- Process transactions accurately and efficiently while adhering to company policies and procedures.
- Meet and exceed individual and team sales targets.
- Participate in training and development programs to continuously improve sales skills and product knowledge.
- Maintain a positive and professional attitude at all times, representing Lowe's brand and values.
- Adhere to all safety and security protocols to ensure a safe shopping environment for customers and employees.
Knowledge And Experience In Flooring: A Sales Specialist At Lowe's Should Have A Thorough Understanding And Experience In Various Types Of Flooring Materials, Installation Methods, And Maintenance Procedures. This Includes Knowledge Of Hardwood, Laminate, Vinyl, Carpet, And Tile Flooring.
Customer Service Skills: A Sales Specialist Should Possess Excellent Customer Service Skills, Including The Ability To Actively Listen To Customers, Identify Their Needs, And Provide Appropriate Recommendations. They Should Also Be Able To Handle Customer Complaints And Resolve Issues In A Professional And Timely Manner.
Sales Experience: A Successful Sales Specialist At Lowe's Should Have A Proven Track Record Of Meeting And Exceeding Sales Goals. They Should Have Experience In Prospecting, Qualifying Leads, And Closing Sales. Additionally, They Should Be Able To Effectively Upsell And Cross-Sell To Customers.
Product Knowledge: The Sales Specialist Should Be Knowledgeable About The Products Offered At Lowe's And Be Able To Effectively Communicate The Features, Benefits, And Differences Between Various Flooring Options. They Should Also Be Up-To-Date On Industry Trends And New Product Releases.
Teamwork And Collaboration: As Part Of A Larger Sales Team, The Sales Specialist Should Be Able To Work Collaboratively With Other Team Members To Achieve Common Goals. They Should Be Able To Communicate Effectively And Share Knowledge And Best Practices With Their Colleagues. Additionally, They Should Be Able To Work Well Under Pressure And In A Fast-Paced Environment.
Communication
Time Management
Product knowledge
Attention to detail
Negotiation
customer service
Relationship Building
Market analysis
Sales Strategy
Closing Deals
Floor Planning
Product Presentation
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Specialist - Flooring in Cape Coral, FL, USA is $36,000 - $55,000 per year. However, this can vary based on factors such as experience, qualifications, and the specific company or industry. It is important to research and negotiate your salary based on your individual skills and the job requirements.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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