Sales Specialist - Flooring

Framingham, MA, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Welcome to Lowe's, where we are dedicated to providing our customers with high-quality home improvement products and exceptional service. We are currently seeking a skilled and enthusiastic Sales Specialist - Flooring to join our team and help us continue to exceed our customers' expectations.As a Sales Specialist - Flooring, you will play a key role in our sales team by providing expert knowledge and guidance to our customers on all flooring products. Your passion for flooring and exceptional customer service skills will ensure our customers find the perfect flooring solutions for their homes.To excel in this role, you must have a strong background in sales, a deep understanding of flooring materials and installation processes, and the ability to communicate effectively with customers and team members. If you are a driven and customer-focused individual with a knack for sales and a love for all things flooring, we want to hear from you. Join our team at Lowe's and let's build something amazing together.

Greet and welcome customers to Lowe's, creating a positive and friendly first impression.
Provide expert knowledge and guidance on all flooring products to assist customers in making informed purchasing decisions.
Understand and effectively communicate flooring materials, features, and benefits to customers.
Offer exceptional customer service, ensuring that each customer has a positive experience and leaves satisfied with their purchase.
Meet and exceed sales targets by actively engaging with customers, identifying their needs, and recommending appropriate products.
Keep up-to-date with product knowledge and industry trends to provide accurate information and recommendations to customers.
Collaborate with other team members to ensure a seamless and efficient sales process.
Maintain a clean and organized sales floor, ensuring all products are properly stocked and displayed.
Process transactions accurately and efficiently using the company's point-of-sale system.
Follow up with customers after their purchase to ensure their satisfaction and address any concerns.
Attend training and development sessions to continuously improve sales skills and product knowledge.
Adhere to all company policies and procedures, including safety protocols.
Assist with inventory management and replenishment of products as needed.
Actively participate in team meetings and contribute ideas to improve sales strategies and processes.
Represent Lowe's in a professional and positive manner at all times.

Where is this job?

This job is located at Framingham, MA, USA

Job Qualifications

Knowledge Of Flooring Products: A Sales Specialist At Lowe's Should Have A Comprehensive Understanding Of Different Types Of Flooring Materials, Including Hardwood, Vinyl, Tile, And Carpet. They Should Also Be Familiar With Installation Processes And Maintenance Requirements For Each Product.
Sales Experience: Candidates For This Role Should Have A Proven Track Record Of Successful Sales In A Retail Or Customer-Facing Environment. They Should Be Able To Handle Customer Inquiries, Build Relationships, And Close Sales Effectively.
Customer Service Skills: Excellent Customer Service Skills Are A Must For A Sales Specialist At Lowe's. They Should Be Able To Provide Exceptional Service To Customers, Address Any Concerns Or Complaints, And Ensure Customer Satisfaction.
Product Knowledge: In Addition To Flooring, A Sales Specialist At Lowe's Should Have A Broad Understanding Of The Home Improvement Industry And Be Familiar With Other Products Sold At The Store, Such As Appliances, Cabinets, And Lighting.
Communication And Interpersonal Skills: As A Sales Specialist, The Ability To Communicate Effectively And Build Relationships With Customers Is Crucial. They Should Also Be Able To Work Well In A Team Environment And Collaborate With Other Departments, Such As Installation Services And Merchandising.

Required Skills

Communication
Time Management
Product knowledge
Attention to detail
Negotiation
customer service
Relationship Building
Teamwork
Organization
Problem-Solving
Sales Techniques
Floor Design

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Specialist - Flooring in Framingham, MA, USA is $45,000 - $65,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Additionally, commission and bonuses may also be included in the overall compensation package for this role.

Additional Information

Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 25th, 2024

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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