
Sales Specialist - Flooring
Welcome to Lowe's, where we strive to provide our customers with top-quality products and exceptional service. We are currently seeking a driven and customer-focused Sales Specialist - Flooring to join our team. As the Sales Specialist, you will be responsible for assisting customers in selecting the perfect flooring for their homes, providing product knowledge and expertise, and delivering excellent customer service. This role requires someone with a passion for sales, a strong understanding of different types of flooring, and the ability to build lasting relationships with customers. If you have a positive attitude, excellent communication skills, and a proven track record in sales, we encourage you to apply for this exciting opportunity at Lowe's.
- Greet and welcome customers in a friendly and professional manner.
- Assist customers in selecting the appropriate flooring products for their needs.
- Provide knowledgeable and expert advice on different types of flooring, including features, benefits, and installation requirements.
- Build and maintain strong relationships with customers to drive repeat business.
- Use effective sales techniques to meet or exceed sales goals and targets.
- Actively listen to customers' needs and concerns and address them in a timely and satisfactory manner.
- Keep up-to-date on product knowledge, industry trends, and competitor offerings.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Maintain a clean and organized sales floor, including restocking and arranging merchandise displays.
- Handle cash and credit transactions accurately and efficiently.
- Follow all company policies and procedures, including safety protocols.
- Continuously strive to enhance the customer experience and contribute to a positive and productive work environment.
Extensive Knowledge Of Flooring Products: A Sales Specialist At Lowe's Must Have A Deep Understanding Of The Various Flooring Products Offered By The Company, Including Hardwood, Laminate, Tile, And Carpet. This Knowledge Will Allow Them To Effectively Assist Customers In Selecting The Right Flooring For Their Needs.
Excellent Sales Skills: As A Sales Specialist, The Ability To Sell And Upsell Products Is Crucial. This Includes Having Strong Communication And Persuasion Skills, As Well As The Ability To Build Relationships With Customers To Increase Sales.
Customer Service Experience: A Successful Sales Specialist Must Have Prior Experience In Customer Service. They Should Be Able To Handle Customer Inquiries, Complaints, And Issues In A Professional And Timely Manner.
Attention To Detail: Flooring Products Require Precise Measurements And Installation, So Attention To Detail Is Crucial. A Sales Specialist Must Be Able To Accurately Measure And Estimate The Required Amount Of Flooring, As Well As Provide Accurate Quotes And Invoices To Customers.
Flooring Industry Experience: While Not Necessarily A Requirement, Previous Experience In The Flooring Industry Is Highly Beneficial For A Sales Specialist At Lowe's. This Includes Knowledge Of Industry Trends, Familiarity With Competing Products, And Understanding Of Installation Processes.
Communication
Time Management
Negotiation skills
Product knowledge
Problem Solving
customer service
Teamwork
Organization
Adaptability
UPS
Sales Techniques
Flooring Expertise
Communication
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Specialist - Flooring in Huntsville, AL, USA is $50,000-$70,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some sales specialists in this field may make more or less than this range. It is important to research the specific job and company to get a more accurate salary estimate.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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