
Sales Specialist - Flooring
Welcome to Lowe's, where we are dedicated to helping our customers create the homes of their dreams. As a Sales Specialist for our Flooring department, you will play a crucial role in providing exceptional service and expertise to our customers. We are seeking a passionate and knowledgeable individual with a strong background in flooring sales to join our team. If you have a passion for home improvement and a talent for sales, we want to hear from you. Join our team at Lowe's and help our customers turn their houses into homes.
- Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
- Utilize product knowledge and expertise to assist customers in selecting the right flooring options for their homes.
- Actively listen to customers' needs and offer appropriate solutions and recommendations.
- Maintain a deep understanding of the flooring products and services offered by Lowe's, including pricing, features, and benefits.
- Follow up with customers to ensure satisfaction and address any concerns or issues.
- Stay up-to-date on industry trends and advancements in flooring technology.
- Build and maintain relationships with customers to foster loyalty and repeat business.
- Meet or exceed sales goals and targets set by management.
- Collaborate with team members and other departments to provide a seamless customer experience.
- Maintain a clean and organized sales floor, ensuring products are properly stocked and displayed.
- Attend training sessions and meetings to continuously improve product knowledge and sales techniques.
- Utilize sales tools and technology to track and report sales data.
- Adhere to all company policies, procedures, and safety guidelines.
- Continuously seek opportunities to improve sales techniques and customer service skills.
- Represent Lowe's in a professional and positive manner at all times.
Strong Knowledge Of Flooring Products And Materials: A Sales Specialist Should Have A Comprehensive Understanding Of Various Flooring Options Such As Hardwood, Laminate, Tile, And Carpet. This Includes Knowledge Of Their Features, Benefits, And Installation Process.
Excellent Customer Service Skills: The Role Of A Sales Specialist Is To Assist Customers In Finding The Right Flooring Solution For Their Home. This Requires Exceptional Customer Service Skills, Including The Ability To Listen To Customer Needs, Provide Personalized Recommendations, And Handle Complaints Effectively.
Sales Experience: A Successful Sales Specialist Should Have A Proven Track Record Of Achieving Sales Targets And Building Relationships With Customers. This Could Include Previous Experience In A Retail Or Sales Environment, Preferably In The Home Improvement Industry.
Strong Communication And Interpersonal Skills: Effective Communication Is Crucial In The Sales Process. A Sales Specialist Should Have Excellent Verbal And Written Communication Skills To Effectively Convey Product Information And Address Customer Questions Or Concerns. They Should Also Be Able To Build Rapport With Customers And Work Well In A Team Environment.
Knowledge Of Industry Trends And Techniques: To Stay Competitive In The Market, A Sales Specialist Should Stay Updated On Industry Trends, New Products, And Sales Techniques. This Includes Attending Training Sessions And Staying Informed On New Flooring Products And Technologies.
Communication Skills
Inventory Management
Time Management
Product knowledge
Problem Solving
customer service
Visual merchandising
Team collaboration
Upselling
Sales Techniques
Flooring Installation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Specialist - Flooring in Davenport, IA, USA is $35,000 - $65,000 per year. This can vary depending on factors such as experience, skills, and the specific company or industry the Sales Specialist is working in.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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