Lowe's

Sales Specialist - Flooring

Lowe's

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a passionate and driven individual with a love for all things home improvement? Do you have a keen eye for design and a knack for sales? If so, Lowe's is looking for you to join our team as a Sales Specialist - Flooring.As a Sales Specialist - Flooring, you will be responsible for providing exceptional customer service and expert product knowledge to assist customers in selecting the perfect flooring for their projects. Your friendly and approachable personality combined with your expertise in flooring will make you a valuable asset to our team.To excel in this role, you must have a minimum of 2 years of sales experience, preferably in the home improvement or flooring industry. You should also possess strong communication and interpersonal skills, as well as a passion for delivering top-notch customer service.If you are ready to put your sales skills to use in a fast-paced and rewarding environment, we encourage you to apply for our Sales Specialist - Flooring position at Lowe's. Join our team and be a part of helping customers turn their houses into homes.

  1. Provide exceptional customer service by actively listening to customers' needs and providing expert recommendations on flooring products.
  2. Develop and maintain a thorough understanding of all flooring products and services offered at Lowe's, including features, benefits, and pricing.
  3. Utilize effective sales techniques and strategies to drive sales and meet or exceed sales targets.
  4. Foster and maintain positive relationships with customers to ensure repeat business and customer satisfaction.
  5. Stay updated on industry trends, new products, and competitor offerings to better assist customers and make informed recommendations.
  6. Work collaboratively with other team members to ensure a seamless and efficient customer experience.
  7. Maintain a clean and organized sales floor, including restocking shelves, organizing displays, and ensuring product availability.
  8. Follow company policies and procedures, including safety protocols, to ensure a safe and secure work environment.
  9. Proactively seek out and engage with potential customers through various methods such as networking, events, and referrals.
  10. Continuously strive to improve and enhance sales skills and product knowledge through ongoing training and development opportunities.
  11. Communicate effectively with customers, colleagues, and management to address any concerns or issues promptly and professionally.
  12. Meet and exceed customer satisfaction goals by resolving any customer complaints or issues in a timely and satisfactory manner.
  13. Collaborate with the installation team to ensure a smooth and efficient installation process for customers.
  14. Maintain accurate and organized records of sales, customer interactions, and any other relevant information.
  15. Represent the Lowe's brand in a professional and positive manner at all times to uphold the company's reputation and values.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • In-Depth Knowledge Of Flooring Products: A Sales Specialist At Lowe's Should Have A Strong Understanding Of The Various Types Of Flooring Materials, Their Features, And Benefits. This Includes Knowledge Of Hardwood, Laminate, Vinyl, Tile, And Carpet Flooring.

  • Excellent Customer Service Skills: A Sales Specialist Should Possess Strong Interpersonal Skills And Have The Ability To Build Rapport With Customers. They Should Be Able To Identify Customer Needs And Provide Tailored Solutions To Meet Those Needs.

  • Sales Experience: A Successful Sales Specialist Should Have Previous Sales Experience, Preferably In A Retail Environment. They Should Be Able To Meet And Exceed Sales Targets, As Well As Possess Strong Negotiation And Closing Skills.

  • Product Knowledge And Merchandising: A Sales Specialist Should Have A Good Eye For Design And Be Able To Create Visually Appealing Displays To Showcase Flooring Products. They Should Also Have A Thorough Understanding Of Product Features And Benefits To Effectively Communicate Them To Customers.

  • Strong Communication And Teamwork Skills: A Sales Specialist Should Be An Effective Communicator, Both Verbally And In Writing. They Should Also Be Able To Work Well In A Team, Collaborating With Other Departments Such As Installation Services And Purchasing To Provide A Seamless Customer Experience.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Negotiation skills

  • Product knowledge

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Flooring Installation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Specialist - Flooring in Columbus, OH, USA is $45,000 to $60,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Some employers may also offer additional benefits and bonuses.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 25th, 2024
Apply BeforeMay 22nd, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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