Lowe's

Retail Sales Associate

Lowe's

Winston-Salem, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Lowe's team! We are currently seeking a personable and driven individual to join us as a Retail Sales Associate. If you have a passion for providing exceptional customer service and a knack for sales, we encourage you to apply. In this role, you will have the opportunity to work with a variety of products and assist customers in finding the perfect solutions for their home improvement needs. Our ideal candidate is a team player, has a positive attitude, and has a minimum of 1 year of retail sales experience. If this sounds like you, we can't wait to meet you!

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to customers' needs and offering appropriate solutions.
  3. Utilize product knowledge and sales techniques to assist customers in finding the right products for their home improvement projects.
  4. Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
  5. Process transactions accurately and efficiently using the store's point-of-sale system.
  6. Meet and exceed sales goals by actively promoting products and services to customers.
  7. Continuously learn about new products and services offered by the store in order to effectively sell and promote them.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Handle customer complaints and concerns in a professional and timely manner.
  10. Adhere to all store policies and procedures, including safety and security protocols.
  11. Keep up-to-date with current promotions and sales events and effectively communicate them to customers.
  12. Contribute to the overall success of the store by actively participating in staff meetings and training sessions.
  13. Maintain a positive and professional attitude at all times, representing the company's values and brand.
  14. Use problem-solving skills to handle any challenges or issues that may arise during the sales process.
  15. Maintain a high level of product knowledge and stay informed about industry trends and competition.
Where is this job?
This job is located at Winston-Salem, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Lowe's Must Be Able To Provide Exceptional Service To Customers, Including Answering Questions, Recommending Products, And Resolving Issues.

  • Knowledge Of Home Improvement Products: Since Lowe's Is A Home Improvement Store, A Retail Sales Associate Must Have A Good Understanding Of The Products Sold In The Store And Their Features, As Well As The Ability To Make Product Recommendations Based On Customer Needs.

  • Strong Communication Skills: A Retail Sales Associate Must Be Able To Effectively Communicate With Both Customers And Other Team Members, Whether It's In Person, Over The Phone, Or Through Written Communication.

  • Sales Experience: Previous Experience In A Sales Role Is Often Preferred For A Retail Sales Associate Position At Lowe's. This Includes The Ability To Meet Sales Goals And Upsell Products To Customers.

  • Physical Stamina: Working In A Retail Environment Can Be Physically Demanding, As It Often Involves Standing For Long Periods Of Time And Lifting Heavy Items. A Retail Sales Associate At Lowe's Should Be Able To Handle The Physical Demands Of The Job.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Winston-Salem, NC, USA is between $24,000 and $32,000 per year. However, this can vary depending on the specific company, experience, and location.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeNovember 16th, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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