Night Operations Department Supervisor

Welcome to Lowe's, where we believe in the power of teamwork and exceptional customer service. We are currently seeking a Night Operations Department Supervisor to join our dynamic team and help keep our store running smoothly after hours. In this role, you will be responsible for overseeing the daily operations of our night shift, ensuring our customers have a positive shopping experience and our team members are supported and motivated. If you have a strong work ethic, excellent communication skills, and a passion for leading a team, we want to hear from you! Keep reading for more information on the required qualifications for this exciting opportunity.

1. Oversee the daily operations of the night shift at Lowe's store location.
2. Ensure exceptional customer service is maintained at all times.
3. Lead and motivate a team of night shift employees to achieve store goals and objectives.
4. Monitor and maintain inventory levels to ensure products are adequately stocked for customers.
5. Collaborate with other supervisors and managers to maintain a cohesive and efficient team.
6. Train and develop team members on company policies, procedures, and safety guidelines.
7. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
8. Monitor and maintain store cleanliness and organization during the night shift.
9. Implement and enforce company policies and procedures to ensure a safe and productive work environment.
10. Schedule and assign tasks to team members to ensure efficient and timely completion of daily responsibilities.
11. Conduct performance evaluations and provide feedback and coaching to team members.
12. Communicate effectively with other store departments and management to address any issues or concerns.
13. Ensure compliance with all company policies, procedures, and regulations.
14. Maintain accurate records and reports related to store operations and employee performance.
15. Continuously seek opportunities for process improvement and implement changes as needed.

According to JobzMall, the average salary range for a Night Operations Department Supervisor in Durham, NC, USA is between $38,000 and $50,000 per year. However, this can vary depending on factors such as the size and location of the company, the individual's experience and skills, and other benefits and bonuses offered by the employer.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.