
Merchandising Service Manager
The Merchandising Service Manager at Lowe’s is a high-level leadership role responsible for maintaining excellent customer service and store performance. We’re looking for a collaborative and adaptive leader who values customer service and has a sincere passion for retail. If you have experience in retail merchandising, store operations, and team leadership, then this may be the perfect opportunity for you.To be successful in this position, you will need a minimum of 3-5 years of retail experience, with at least 1-2 years leading a team. You should have excellent communication and problem-solving skills as well as strong knowledge of store operations and merchandising. The ideal candidate will have a keen eye for detail and quality customer service, as well as an ability to lead and motivate a team.
Responsibilities:
- Develop and implement strategies to promote excellent customer service and store performance.
- Lead, motivate, and manage a team of retail merchandisers and store operations staff.
- Monitor sales performance and implement changes to improve customer service and store performance.
- Ensure all store operations are carried out in compliance with company policies and procedures.
- Resolve any customer service issues in a timely and professional manner.
- Analyze customer feedback and trends to identify areas for improvement.
- Oversee the ordering and stocking of merchandise, ensuring that all items are available and in good condition.
- Maintain effective communication with store staff and other departments.
- Train and develop store staff on merchandising and store operations.
- Monitor store expenses and budget.
Ability To Work Independently
Excellent Communication Skills
Positive Attitude
Ability To Work With A Team
Strong Organizational And Problem-Solving Skills
Knowledge Of Store Merchandise
Ability To Develop And Implement Strategic Plans
Ability To Manage And Motivate A Team
Budgeting
Project Management
Inventory Management
Marketing
Forecasting
Negotiation
customer service
Merchandising
Pricing
Loss prevention
Client Relations
Cost control
Store management
Stock Management
Visual Display
Communication
Leadership
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Merchandising Service Manager in Orlando, FL, USA is $45,000 - $67,000. The salary range will depend on factors such as experience, education, certifications, and the specific company.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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