Lowe's

Merchandising Service Manager

Lowe's

Orlando, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

The Merchandising Service Manager at Lowe’s is a high-level leadership role responsible for maintaining excellent customer service and store performance. We’re looking for a collaborative and adaptive leader who values customer service and has a sincere passion for retail. If you have experience in retail merchandising, store operations, and team leadership, then this may be the perfect opportunity for you.To be successful in this position, you will need a minimum of 3-5 years of retail experience, with at least 1-2 years leading a team. You should have excellent communication and problem-solving skills as well as strong knowledge of store operations and merchandising. The ideal candidate will have a keen eye for detail and quality customer service, as well as an ability to lead and motivate a team.

Responsibilities:

  1. Develop and implement strategies to promote excellent customer service and store performance.
  2. Lead, motivate, and manage a team of retail merchandisers and store operations staff.
  3. Monitor sales performance and implement changes to improve customer service and store performance.
  4. Ensure all store operations are carried out in compliance with company policies and procedures.
  5. Resolve any customer service issues in a timely and professional manner.
  6. Analyze customer feedback and trends to identify areas for improvement.
  7. Oversee the ordering and stocking of merchandise, ensuring that all items are available and in good condition.
  8. Maintain effective communication with store staff and other departments.
  9. Train and develop store staff on merchandising and store operations.
  10. Monitor store expenses and budget.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Ability To Work Independently

  • Excellent Communication Skills

  • Positive Attitude

  • Ability To Work With A Team

  • Strong Organizational And Problem-Solving Skills

  • Knowledge Of Store Merchandise

  • Ability To Develop And Implement Strategic Plans

  • Ability To Manage And Motivate A Team

Required Skills
  • Budgeting

  • Project Management

  • Inventory Management

  • Marketing

  • Forecasting

  • Negotiation

  • customer service

  • Merchandising

  • Pricing

  • Loss prevention

  • Client Relations

  • Cost control

  • Store management

  • Stock Management

  • Visual Display

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Merchandising Service Manager in Orlando, FL, USA is $45,000 - $67,000. The salary range will depend on factors such as experience, education, certifications, and the specific company.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeJuly 20th, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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