Welcome to Lowe's! We are currently seeking a highly motivated and customer-focused individual to join our team as an In Home Consultant. As an In Home Consultant, you will have the opportunity to utilize your exceptional sales skills and passion for home improvement to provide personalized solutions to our customers. This role requires a driven individual who is able to build relationships, identify customer needs, and provide expert recommendations for home improvement projects. If you have a passion for helping others and a strong understanding of home improvement products, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Utilize exceptional sales skills to assist customers in selecting the right home improvement products for their needs.
- Build and maintain strong relationships with customers to understand their specific needs and preferences.
- Use expert knowledge of home improvement products to provide personalized solutions and recommendations.
- Conduct in-home consultations to assess customer needs and provide accurate project estimates.
- Keep up-to-date with current home improvement trends and product knowledge to provide the best recommendations to customers.
- Collaborate with team members and department managers to ensure a seamless customer experience.
- Meet and exceed sales goals by actively promoting and upselling products and services.
- Provide exceptional customer service before, during, and after the sale.
- Maintain a clean and organized work environment to create a positive shopping experience for customers.
- Communicate effectively with customers to address any concerns or issues and provide appropriate solutions.
- Follow company policies and procedures, including safety protocols, at all times.
- Maintain accurate records and reports of sales and customer interactions.
- Attend training and development programs to enhance product knowledge and sales skills.
- Act as a brand ambassador for Lowe's by always representing the company in a positive and professional manner.
Strong Customer Service Skills: An In Home Consultant At Lowe's Must Have Excellent Communication And Interpersonal Skills To Effectively Interact With Customers In Their Homes. This Includes The Ability To Listen Actively, Build Rapport, And Provide Solutions To Meet Their Needs.
Knowledge Of Home Improvement Products: A Thorough Understanding Of Lowe's Products And Services Is Essential For An In Home Consultant. This Includes Knowledge Of Various Home Improvement Projects, Materials, And Installation Techniques To Recommend The Best Products For Customers.
Sales Experience: In Home Consultants Are Responsible For Promoting And Selling Lowe's Products And Services To Customers. As Such, Candidates For This Role Should Have Prior Sales Experience And A Proven Track Record Of Meeting And Exceeding Sales Targets.
Project Management Skills: The Ability To Manage Multiple Projects Simultaneously And Coordinate With Various Stakeholders Is Crucial For An In Home Consultant. Candidates Should Have Experience In Project Management, Including Scheduling, Budgeting, And Problem-Solving.
Technical Proficiency: In Home Consultants Use Technology To Create Designs, Make Presentations, And Manage Customer Information. Therefore, Proficiency In Computer Software, Such As Cad Programs And Microsoft Office, Is Necessary For This Role. Additionally, Candidates Should Be Comfortable Using Smartphones And Tablets For Communication And Data Management.
Communication
Time Management
Product knowledge
Attention to detail
customer service
Teamwork
Organization
Problem-Solving
Interior design
Technical Proficiency
Sales Techniques
Home Renovation
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a In Home Consultant in West Des Moines, IA, USA is between $45,000 and $70,000 per year. Factors such as experience, education, and specific job responsibilities may affect the exact salary within this range.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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