Welcome to Lowe's, where we are committed to helping our customers create the home of their dreams. We are currently seeking a motivated and knowledgeable In Home Consultant to join our team and assist our customers with their home improvement projects. As an In Home Consultant, you will have the opportunity to work directly with customers in their homes, providing personalized solutions and expert advice. We are looking for individuals who are passionate about home improvement and have a strong understanding of our products and services. If you are a customer-focused individual with a drive to exceed expectations, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Listen to customers' needs and assist them in selecting the best products and services for their home improvement projects.
- Conduct in-home consultations to assess the customers' needs and provide personalized solutions.
- Demonstrate expert knowledge of Lowe's products and services, including features, benefits, and pricing.
- Build and maintain strong relationships with customers, providing exceptional customer service.
- Utilize sales techniques to upsell and cross-sell products and services.
- Collaborate with team members to ensure efficient and effective operations.
- Stay up-to-date on industry trends and product knowledge to provide customers with the most current information.
- Meet and exceed sales goals and targets set by the company.
- Handle customer complaints and concerns, finding satisfactory resolutions.
- Maintain a clean and organized work area and adhere to all safety procedures.
- Continuously seek opportunities to improve and enhance the customer experience.
- Attend training and development programs to enhance knowledge and skills.
- Follow company policies and procedures and maintain a professional demeanor at all times.
- Communicate effectively with team members and management to ensure a positive work environment.
- Keep accurate records of sales and customer interactions.
- Assist with inventory management and restocking of products.
- Act as a brand ambassador for Lowe's, promoting the company's values and mission.
- Participate in community outreach and marketing events to promote Lowe's products and services.
- Uphold the company's commitment to diversity and inclusivity, treating all customers and team members with respect and fairness.
Strong Customer Service Skills: The Ability To Effectively Communicate And Build Relationships With Customers Is Essential For An In Home Consultant At Lowe's. This Includes Actively Listening To Customer Needs, Providing Knowledgeable Product Recommendations, And Ensuring A Positive Overall Customer Experience.
Knowledge Of Home Improvement Products: As An In Home Consultant At Lowe's, It Is Important To Have A Strong Understanding Of The Various Home Improvement Products And Services Offered. This Includes Knowledge Of Building Materials, Appliances, Flooring, And Other Home Improvement Categories.
Sales Experience: In Home Consultants Are Responsible For Driving Sales And Meeting Revenue Goals. Therefore, Candidates For This Position Should Have Previous Sales Experience, With A Proven Track Record Of Meeting And Exceeding Sales Targets.
Ability To Perform In-Home Consultations: As The Name Suggests, The Main Role Of An In Home Consultant Is To Provide In-Home Consultations To Customers. This Requires The Ability To Assess A Customer's Needs, Make Product Recommendations, And Provide Accurate Measurements And Estimates For Projects.
Time Management And Organization Skills: In Home Consultants At Lowe's Are Responsible For Managing Their Own Schedules And Appointments With Customers. This Requires Strong Time Management And Organization Skills To Ensure That All Appointments Are Met And Followed Up On In A Timely Manner.
Communication Skills
Time Management
Product knowledge
Interpersonal skills
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Strategic
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a In Home Consultant in Indianapolis, IN, USA is between $48,000 and $66,000 per year, with a median salary of $57,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the consultant works in. Additionally, bonuses and commissions may also contribute to a consultant's overall salary.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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