Lowe's

In Home Consultant

Lowe's

Durham, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer-focused, solution-oriented individual with a passion for home improvement? If so, Lowe's is looking for you to join our team as an In Home Consultant! As an In Home Consultant, you will have the opportunity to work directly with customers in their homes, providing expert guidance and personalized recommendations for their home improvement projects. This role requires a strong attention to detail, excellent communication skills, and a deep knowledge of home improvement products and services. If you have a proven track record of delivering exceptional customer service and a desire to help customers achieve their dream homes, we would love to hear from you. Join our team at Lowe's and take the next step in your career today!

  1. Conduct in-home consultations with customers to understand their home improvement needs and provide personalized recommendations.
  2. Utilize expert knowledge of home improvement products and services to guide customers in selecting the best solutions for their projects.
  3. Build strong relationships with customers by providing exceptional customer service and addressing any concerns or questions they may have.
  4. Maintain a thorough understanding of Lowe's products, services, and promotions to effectively communicate and educate customers.
  5. Work collaboratively with team members to ensure seamless execution of projects and a positive customer experience.
  6. Manage and maintain accurate records of in-home consultations, including measurements, quotes, and customer preferences.
  7. Act as a brand ambassador for Lowe's, representing the company in a professional and positive manner at all times.
  8. Stay up-to-date on industry trends, new products, and competitor offerings to provide the most current and relevant recommendations to customers.
  9. Continuously strive to meet or exceed sales targets and contribute to the overall success of the team and store.
  10. Maintain a high level of accuracy and attention to detail in all aspects of the job, including documentation, product knowledge, and customer interactions.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Extensive Knowledge Of Home Improvement Products: The Ideal Candidate For An In Home Consultant Job At Lowe's Should Have A Thorough Understanding Of The Various Home Improvement Products Offered By The Company. This Includes Knowledge Of Building Materials, Appliances, And Other Household Items.

  • Strong Sales And Customer Service Skills: As An In Home Consultant, The Ability To Effectively Sell Products And Provide Excellent Customer Service Is Crucial. Candidates Should Have A Proven Track Record Of Meeting Sales Targets And Ensuring Customer Satisfaction.

  • Experience In Home Design And Project Management: In Home Consultants At Lowe's Are Responsible For Helping Customers With Home Design Projects. Therefore, Candidates Should Have Experience In Home Design And Project Management, Including Knowledge Of Building Codes And Regulations.

  • Excellent Communication And Interpersonal Skills: In Home Consultants Need To Communicate Effectively With Customers, Colleagues, And Vendors. Strong Communication And Interpersonal Skills Are Essential For Building Relationships And Ensuring A Positive Customer Experience.

  • Ability To Work Independently: An In Home Consultant Job At Lowe's Requires Individuals Who Can Work Independently And Manage Their Time Effectively. Candidates Should Be Self-Motivated And Able To Prioritize Tasks To Meet Deadlines.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Computer proficiency

  • Technical

  • Teamwork

  • Organization

  • Sales Techniques

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a In Home Consultant in Durham, NC, USA is $36,000 - $59,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry the consultant is working in. Some In Home Consultants may also receive additional bonuses or commission based on sales performance.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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