Welcome to Lowe's, where we believe in empowering our customers to create the home of their dreams. As an In Home Consultant, you will be an integral part of this mission by providing personalized, one-on-one consultations to our valued customers in the comfort of their own homes. We are looking for a dedicated and knowledgeable individual who is passionate about home improvement and has a knack for understanding and meeting customers' needs. If you have a strong background in sales, exceptional communication skills, and a keen eye for design, we invite you to join our team and help our customers bring their visions to life.
- Conduct personalized, one-on-one consultations with customers in their homes to understand their home improvement needs and provide tailored solutions.
- Demonstrate expert knowledge of Lowe's products and services, as well as industry trends and best practices.
- Build strong relationships with customers by actively listening, understanding their goals, and providing exceptional customer service.
- Utilize sales skills to identify opportunities and make recommendations to customers that align with their needs and vision.
- Collaborate with store teams to ensure accurate and timely communication of product availability, pricing, and promotions.
- Stay up-to-date on new products, trends, and techniques in the home improvement industry to continuously improve consultation services.
- Maintain accurate records of customer interactions, including follow-up and post-consultation communication.
- Utilize design skills to create visual representations of proposed projects and make recommendations for products and materials.
- Meet and exceed sales targets and goals set by the company.
- Represent Lowe's in a professional and positive manner at all times.
- Continuously seek opportunities to improve the customer experience and provide feedback to management.
- Adhere to all company policies, procedures, and safety standards.
- Attend training and development programs to enhance product knowledge and sales skills.
- Assist with store events and promotions as needed.
- Collaborate with other team members to ensure a cohesive and efficient sales process.
Strong Knowledge Of Home Improvement Products And Services: As An In Home Consultant At Lowe's, You Must Have A Comprehensive Understanding Of The Various Home Improvement Products And Services Offered By The Company. This Includes Knowledge Of Building Materials, Appliances, And Home Décor Items.
Excellent Communication And Customer Service Skills: In This Role, You Will Be Interacting With Customers On A Daily Basis And Providing Them With Expert Advice And Recommendations. Therefore, Strong Communication And Customer Service Skills Are Essential To Succeed As An In Home Consultant At Lowe's.
Experience In Sales Or Consulting: A Background In Sales Or Consulting Is Highly Desirable For This Role. As An In Home Consultant, You Will Be Responsible For Driving Sales And Meeting Revenue Targets, And Previous Experience In A Similar Role Will Give You A Competitive Edge.
Ability To Work Independently: As An In Home Consultant, You Will Be Responsible For Managing Your Own Schedule And Visiting Customers' Homes To Provide Consultations. Therefore, The Ability To Work Independently And Manage Your Time Effectively Is Crucial For Success In This Role.
Knowledge Of Home Design And Renovation: Lowe's Customers Often Seek Advice On Home Design And Renovation Projects, So Having A Strong Knowledge Of These Areas Is Important For This Role. This Includes Knowledge Of Design Principles, Construction Techniques, And Building Codes.
Communication
Time Management
Product knowledge
Attention to detail
Presentation skills
customer service
Consultation skills
Organization
Sales skills
Problem-Solving
Adaptability
Technical Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a In Home Consultant in Richmond, VA, USA is $35,000 - $60,000 per year. This can vary depending on the company, experience, and location. Some In Home Consultants may also receive commission or bonuses in addition to their base salary.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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