Fulfillment Team Lead

Austin, TX, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you a natural leader with a passion for customer service and operational excellence? Do you thrive in a fast-paced environment and enjoy developing and motivating a team? Then we have an exciting opportunity for you! Lowe's is currently seeking a highly organized and customer-focused individual to join our team as a Fulfillment Team Lead. In this role, you will oversee the day-to-day operations of our fulfillment department and ensure that our customers' orders are processed accurately and efficiently. If you have strong communication skills, a proven track record of leading teams to success, and a commitment to providing exceptional service, we want to hear from you!

Lead and motivate a team of fulfillment associates to achieve operational excellence and provide exceptional customer service.
Oversee the day-to-day operations of the fulfillment department, including processing orders, inventory management, and ensuring timely and accurate fulfillment.
Ensure that all customer orders are processed accurately and efficiently, meeting or exceeding set performance metrics.
Develop and implement processes and procedures to improve efficiency and productivity within the fulfillment department.
Train and mentor new team members, providing ongoing coaching and feedback to ensure their success.
Monitor and track team performance and provide regular reports to management.
Communicate effectively with other departments to coordinate and prioritize orders and ensure timely fulfillment.
Address and resolve any customer or operational issues that may arise.
Maintain a safe and organized work environment, following all safety protocols and procedures.
Stay up-to-date on industry trends and best practices to continuously improve the fulfillment process.
Represent the company in a professional and positive manner at all times.
Collaborate with other team leads and managers to promote a positive and cohesive work culture.

Where is this job?

This job is located at Austin, TX, USA

Job Qualifications

Experience In A Leadership Or Supervisory Role, Preferably In A Retail Or Warehouse Environment.
Strong Organizational Skills And The Ability To Prioritize Tasks And Delegate Responsibilities Effectively.
Knowledge Of Inventory Management And Fulfillment Processes, Including Inventory Control And Order Fulfillment.
Excellent Communication And Interpersonal Skills, With The Ability To Work Collaboratively With Team Members And Other Departments.
Proficiency In Technology And Computer Systems, Including Inventory Management Software And Microsoft Office Suite.

Required Skills

Process Improvement
Inventory Management
Communication
Time Management
Coaching
Attention to detail
Leadership
customer service
Teamwork
Organization
Problem-Solving
Supervision

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fulfillment Team Lead in Austin, TX, USA is $45,000 to $65,000 per year. This range can vary depending on experience, skills, and the specific company and industry.

Additional Information

Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 25th, 2024

Apply BeforeJuly 20th, 2025

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