Are you a natural leader with a passion for customer satisfaction? Do you thrive in a fast-paced environment and have a strong understanding of fulfillment processes? If so, we have an exciting opportunity for you! Lowe's is seeking a highly motivated and experienced Fulfillment Team Lead to join our team. In this role, you will be responsible for overseeing the daily operations of our fulfillment team and ensuring that our customers receive their orders in a timely and efficient manner. We are looking for someone with excellent communication and organizational skills, as well as a strong ability to lead and motivate a team. If you are ready for a new challenge and want to be a part of a dynamic and growing company, we encourage you to apply for this role.
- Lead and manage the daily operations of the fulfillment team.
- Ensure timely and efficient fulfillment of customer orders.
- Monitor and maintain inventory levels to ensure product availability for customers.
- Communicate with other departments to coordinate fulfillment efforts and resolve any issues that may arise.
- Train and develop team members to ensure high levels of productivity and customer satisfaction.
- Maintain a safe and clean work environment for the team.
- Develop and implement strategies to improve fulfillment processes and efficiency.
- Monitor and report on key performance indicators to track team and individual performance.
- Address and resolve customer complaints or issues related to fulfillment.
- Collaborate with other team leads and managers to ensure a seamless and cohesive operation.
- Foster a positive and productive work culture within the fulfillment team.
- Ensure compliance with company policies and procedures.
- Continuously identify areas for improvement and implement solutions to enhance fulfillment operations.
- Provide regular feedback and performance evaluations for team members.
- Stay updated on industry trends and advancements to constantly improve processes and systems.
Experience In Retail Management: A Successful Fulfillment Team Lead Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Similar Big-Box Retail Environment Like Lowe's.
Strong Leadership Skills: As A Fulfillment Team Lead, The Ability To Effectively Lead A Team Is Crucial. This Includes Strong Communication Skills, The Ability To Delegate Tasks, And The Ability To Motivate And Inspire Team Members.
Knowledge Of Fulfillment Processes: A Fulfillment Team Lead Should Have A Deep Understanding Of Fulfillment Processes, Including Inventory Management, Order Fulfillment, And Shipping And Receiving Procedures.
Customer Service Oriented: Lowe's Puts A Strong Emphasis On Providing Exceptional Customer Service. A Fulfillment Team Lead Should Have A Customer-Centric Mindset And Be Able To Handle Customer Inquiries And Complaints Effectively.
Organizational And Time Management Skills: With Multiple Orders And Tasks To Manage, A Fulfillment Team Lead Must Be Highly Organized And Have Excellent Time Management Skills. This Includes The Ability To Prioritize Tasks, Meet Deadlines, And Handle Unexpected Challenges.
Inventory Management
Communication
Time Management
Problem Solving
customer service
Quality Control
Team Leadership
Training and Development
Order Fulfillment
warehouse operations
shipping and receiving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fulfillment Team Lead in Davenport, IA, USA is between $40,000 and $60,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started