Are you a natural leader with a passion for ensuring customer satisfaction and team success? Look no further! Lowe's is seeking a driven and motivated Fulfillment Team Lead to join our dynamic team. As the Fulfillment Team Lead, you will play a crucial role in overseeing the timely and accurate fulfillment of customer orders while providing guidance and support to your team. If you are a detail-oriented, results-driven individual with excellent communication skills and a strong understanding of fulfillment processes, we want to hear from you!
- Oversee the timely and accurate fulfillment of customer orders to ensure customer satisfaction.
- Provide guidance and support to the fulfillment team to ensure success and efficiency.
- Monitor and manage inventory levels to ensure availability for customer orders.
- Develop and implement strategies to improve fulfillment processes and increase productivity.
- Train and onboard new team members, ensuring they understand their roles and responsibilities.
- Assign tasks and delegate responsibilities to team members, while also monitoring their progress and providing feedback.
- Collaborate with other departments, such as sales and logistics, to ensure smooth and efficient fulfillment operations.
- Maintain accurate records and reports of fulfillment activities, including tracking order status and inventory levels.
- Identify and resolve any issues or obstacles that may arise during the fulfillment process.
- Stay updated on industry trends and best practices to continuously improve the fulfillment process.
- Conduct performance evaluations and provide coaching and mentoring to team members to promote growth and development.
- Communicate with customers to address any concerns or issues related to their orders.
- Ensure compliance with all safety and company policies and procedures.
- Foster a positive and collaborative work environment to promote teamwork and employee morale.
- Serve as a role model and exemplify the company's values and standards.
Leadership Skills: A Fulfillment Team Lead At Lowe's Should Possess Strong Leadership Skills To Effectively Guide And Motivate A Team Of Employees To Meet Fulfillment Goals.
Communication Skills: It Is Important For A Fulfillment Team Lead To Have Excellent Communication Skills To Effectively Communicate With Team Members, Superiors, And Customers.
Organizational Skills: As A Fulfillment Team Lead, One Must Be Able To Manage Inventory, Track Orders, And Coordinate With Other Departments To Ensure Efficient And Timely Fulfillment Of Orders.
Retail Experience: Prior Experience In A Retail Environment, Preferably In A Fulfillment Or Logistics Role, Is A Valuable Qualification For A Fulfillment Team Lead At Lowe's.
Problem-Solving Abilities: The Ability To Identify And Resolve Issues That May Arise In The Fulfillment Process Is Crucial For A Fulfillment Team Lead. This Includes Finding Solutions For Inventory Shortages, Delivery Delays, And Customer Complaints.
Process Improvement
Inventory Management
Communication
Time Management
Product knowledge
Multitasking
Leadership
customer service
Quality Control
Teamwork
Organization
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fulfillment Team Lead in Tyler, TX, USA is between $40,000 and $55,000 per year. This can vary depending on the specific company, experience level, and job responsibilities.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started