Delivery Coordinator
Welcome to Lowe's, where we believe that home improvement should be accessible to all. As a Delivery Coordinator, you will play a crucial role in ensuring that our customers receive their purchases in a timely and efficient manner. We are looking for an organized and detail-oriented individual who is passionate about providing exceptional customer service. If you thrive in a fast-paced environment and have a commitment to creating positive experiences for our customers, we would love to have you on our team.
- Coordinate and schedule delivery appointments for customers' purchases, ensuring timely and efficient delivery.
- Communicate with customers to confirm delivery details and address any concerns or issues.
- Collaborate with store associates to ensure accurate and complete orders for delivery.
- Monitor delivery schedules and proactively address any delays or issues.
- Maintain accurate records of delivery appointments and customer information.
- Follow company policies and procedures to ensure safe and secure delivery of products.
- Resolve any delivery-related customer complaints or issues in a professional and timely manner.
- Coordinate with delivery drivers to ensure on-time and accurate deliveries.
- Assist in loading and unloading delivery trucks as needed.
- Continuously seek opportunities to improve delivery processes and customer service.
- Work closely with store management to ensure efficient and effective delivery operations.
- Maintain a positive and welcoming attitude towards customers and provide exceptional customer service at all times.
- Keep track of inventory and report any discrepancies or shortages.
- Follow all safety regulations and procedures to ensure a safe working environment.
- Perform any other duties as assigned by the store manager.
Excellent Organizational Skills: A Delivery Coordinator At Lowe's Must Have Exceptional Organizational Skills To Effectively Manage And Coordinate Multiple Deliveries And Schedules.
Strong Communication Skills: The Ability To Communicate Clearly And Effectively With Customers, Delivery Drivers, And Store Personnel Is Crucial For A Delivery Coordinator To Succeed In This Role.
Knowledge Of Delivery Processes And Procedures: A Thorough Understanding Of Delivery Processes And Procedures Is Essential For A Delivery Coordinator To Ensure Timely And Accurate Deliveries.
Customer Service Experience: The Delivery Coordinator Will Interact With Customers On A Regular Basis, So Having Previous Customer Service Experience Is Important For Providing Excellent Service And Addressing Any Delivery Issues That May Arise.
Physical Stamina: This Role May Require Lifting And Moving Heavy Items, So Physical Stamina And The Ability To Perform Physical Tasks Is Important For A Delivery Coordinator.
Logistics Management
Communication
Time Management
Multitasking
Attention to detail
Inventory Control
customer service
Order Processing
Route planning
Problem-Solving
Team Coordination
Data
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Delivery Coordinator in Tyler, TX, USA is between $35,000 to $45,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some companies may offer higher salaries and additional benefits such as bonuses, commissions, and healthcare coverage. It is important to research and compare different job opportunities to find the best fit for your skills and salary expectations.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started