Delivery Coordinator
Welcome to Lowe's, where we believe in providing the best customer experience possible. As a Delivery Coordinator, you will play a crucial role in ensuring timely and efficient delivery of products to our valued customers. We are looking for an organized and detail-oriented individual who can coordinate and schedule deliveries, while also maintaining excellent communication with customers and our delivery team. If you are customer-focused, have strong organizational skills, and thrive in a fast-paced environment, we want you to join our team at Lowe's.
- Coordinate and schedule delivery of products to customers in a timely and efficient manner.
- Maintain accurate records of delivery schedules and update them as needed.
- Communicate effectively with customers to confirm delivery details and address any concerns.
- Work closely with the delivery team to ensure smooth and efficient delivery processes.
- Monitor and track deliveries to ensure on-time arrival and resolve any issues that may arise.
- Provide exceptional customer service by addressing any delivery-related inquiries or concerns.
- Collaborate with other departments to ensure timely and accurate product availability for delivery.
- Maintain inventory of delivery supplies and equipment and place orders as needed.
- Ensure compliance with safety and company policies during delivery operations.
- Continuously strive to improve delivery processes and identify areas for optimization.
- Train and mentor new delivery team members as needed.
- Adhere to company standards and procedures while representing the Lowe's brand.
- Maintain a positive and professional attitude towards customers and team members at all times.
- Keep up-to-date with product knowledge and stay informed about new products and promotions.
- Complete all necessary paperwork and documentation accurately and in a timely manner.
Excellent Communication Skills: A Delivery Coordinator At Lowe's Must Possess Strong Communication Skills To Effectively Coordinate With Vendors, Customers, And Delivery Teams.
Organizational Skills: The Role Requires The Ability To Manage Multiple Deliveries And Schedules, So Strong Organizational Skills Are Essential.
Knowledge Of Delivery Processes: A Delivery Coordinator Should Have A Good Understanding Of Delivery Processes, Including Scheduling, Routing, And Tracking Deliveries.
Customer Service Oriented: As A Primary Point Of Contact For Customers, The Delivery Coordinator Must Be Customer Service Oriented And Have The Ability To Handle Any Issues Or Concerns That May Arise.
Attention To Detail: The Job Requires A High Level Of Attention To Detail To Ensure Accurate Delivery And Billing Information, As Well As Monitoring Inventory Levels.
Communication Skills
Data Analysis
Logistics Management
Time Management
Inventory Control
customer service
Order Processing
Route planning
Problem-Solving
Team Coordination
Product
shipping and receiving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Delivery Coordinator in Apex, NC, USA is between $41,000 and $52,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some Delivery Coordinators may earn more or less than this range.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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