Delivery Coordinator
Welcome to Lowe's, where we strive to provide exceptional service to our customers every day. We are currently seeking a Delivery Coordinator who shares our passion for delivering top-notch customer service and ensuring timely and efficient delivery of products. As a Delivery Coordinator, you will play a vital role in coordinating the delivery process from start to finish, ensuring our customers receive their purchases on time and with the utmost care. If you have a strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment, then we want you to join our team!
- Coordinate delivery process from start to finish, ensuring timely and efficient delivery of products.
- Communicate with customers to schedule delivery appointments and confirm delivery details.
- Work closely with warehouse and transportation teams to ensure accurate and on-time delivery.
- Maintain accurate delivery records and update delivery schedules as needed.
- Address and resolve any issues or concerns related to delivery, including delays or damaged products.
- Ensure all delivery trucks are loaded correctly and safely for transportation.
- Oversee the loading and unloading of products at delivery locations.
- Train and supervise delivery staff to ensure excellent customer service and adherence to company policies.
- Continuously monitor delivery processes and suggest improvements for efficiency and customer satisfaction.
- Collaborate with other departments to communicate any delivery-related updates or changes.
- Handle and resolve customer inquiries and complaints regarding delivery.
- Ensure compliance with all safety regulations and protocols during delivery.
- Maintain a professional and courteous demeanor at all times when interacting with customers and colleagues.
- Keep up-to-date with product knowledge and delivery processes to provide accurate information to customers.
- Assist with other duties as assigned by management to ensure the smooth operation of the delivery process.
Excellent Organizational Skills: A Delivery Coordinator At Lowe's Must Have Strong Organizational Skills In Order To Efficiently Manage And Schedule Deliveries For Multiple Customers.
Strong Communication Skills: As A Delivery Coordinator, One Must Effectively Communicate With Customers, Delivery Drivers, And Other Store Associates To Ensure Timely And Accurate Deliveries.
Knowledge Of Delivery Processes: Candidates Should Have A Thorough Understanding Of Lowe's Delivery Processes, Including Inventory Management And Tracking, To Effectively Coordinate And Oversee Deliveries.
Customer Service Experience: Delivery Coordinators Are Often The Main Point Of Contact For Customers Regarding Their Deliveries. Therefore, Candidates Should Have Previous Customer Service Experience And Be Able To Handle Customer Inquiries And Concerns Professionally.
Ability To Work In A Fast-Paced Environment: Lowe's Is A Busy Retail Environment, And The Delivery Coordinator Role Requires Individuals Who Can Thrive In A Fast-Paced, High-Pressure Environment While Maintaining A Positive Attitude And Attention To Detail.
Inventory Management
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Organization
Route planning
Problem-Solving
Adaptability
technology proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Delivery Coordinator in Milford, OH, USA is between $40,000 and $50,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.
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