Lowe's

Asset Protection Agent

Lowe's

Brea, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Lowe's is looking for a motivated individual to join our team as an Asset Protection Agent. This role is critical in helping us protect our store assets and prevent loss. The successful candidate will be highly organized and detail-oriented, with a passion for providing exceptional customer service. They must have excellent communication skills and be able to work in a fast-paced environment.The ideal candidate for this role would have prior experience in a customer service or retail environment, as well as a basic understanding of loss prevention. A high school diploma or equivalent is required, and a degree in criminal justice or a related field is preferred. Most importantly, the candidate must have a strong sense of integrity and a commitment to upholding the law.

Responsibilities:

  1. Monitor store activity and identify potential threats to store assets
  2. Maintain a visible presence throughout the store to deter theft
  3. Investigate and document suspicious activities or incidents
  4. Respond appropriately to alarms and emergency situations
  5. Maintain a thorough knowledge of laws and regulations pertaining to asset protection
  6. Enforce store policies and procedures related to asset protection
  7. Assist with the investigation of shoplifting and other theft incidents
  8. Review CCTV footage and other security materials to identify potential losses
  9. Provide excellent customer service
  10. Develop and maintain positive relationships with store staff and customers
  11. Prepare detailed reports on asset protection activities
  12. Work with law enforcement and other agencies to identify and apprehend suspects
  13. Remain up-to-date on loss prevention best practices.
Where is this job?
This job is located at Brea, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Attention To Detail

  • Ability To Work Independently

  • Ability To Lift Up To Lbs

  • Flexibility To Work Different Shifts

  • Dedication To Safety

  • Knowledge Of Store Inventory

  • Ability To Operate Security Equipment

Required Skills
  • Security

  • Analytical skills

  • Interpersonal skills

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Report Writing

  • Loss prevention

  • Surveillance

  • Professionalism

  • Investigations

  • Patrolling

  • Policy Enforcement

  • Assertiveness

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Brea, CA, USA is $21,000-$45,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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