Asset Protection Agent

Welcome to Lowe's, where we are committed to creating a safe and secure shopping experience for our customers. We are currently seeking a highly motivated and attentive individual to join our team as an Asset Protection Agent. As an Asset Protection Agent, you will play a crucial role in protecting our store's assets and ensuring the safety of our customers and employees. If you are a detail-oriented and proactive individual with a passion for maintaining a safe environment, we encourage you to apply. Join us in our mission to provide exceptional service and protect our assets at Lowe's.

1. Monitor store premises: The Asset Protection Agent will be responsible for monitoring the store premises to identify any potential security threats or risks.
2. Conduct regular patrols: The Agent will conduct regular patrols of the store to ensure all areas are secure and free from any potential hazards.
3. Respond to security incidents: In the event of a security incident, the Agent will be responsible for responding quickly and appropriately, following proper protocols and procedures.
4. Implement security measures: The Agent will work closely with store management to implement and maintain security measures to prevent theft, vandalism, and other security risks.
5. Conduct investigations: As needed, the Agent will conduct investigations into security incidents, utilizing surveillance footage and other resources to gather evidence and identify suspects.
6. Monitor and report inventory discrepancies: The Agent will regularly monitor inventory levels and report any discrepancies or suspicious activity to store management.
7. Train employees on security procedures: The Agent will be responsible for training new employees on security procedures, including proper cash handling, emergency protocols, and store policies.
8. Maintain a safe shopping environment: The Agent will ensure that the store maintains a safe shopping environment for customers and employees by promptly addressing any potential hazards or safety concerns.
9. Collaborate with law enforcement: In the event of a security incident, the Agent will collaborate with local law enforcement to provide evidence and information as needed.
10. Attend trainings and meetings: The Agent will be required to attend regular trainings and meetings to stay up-to-date on security protocols and procedures.
11. Document and report incidents: The Agent will accurately document and report any security incidents, including theft, vandalism, and safety concerns, to store management and appropriate authorities.
12. Maintain confidentiality: The Agent will maintain confidentiality at all times, especially when handling sensitive information related to security incidents or investigations.
13. Demonstrate exceptional customer service: The Agent will provide exceptional customer service by greeting and assisting customers, answering questions, and addressing any security concerns or issues they may have.

According to JobzMall, the average salary range for a Asset Protection Agent in Gaithersburg, MD, USA is $32,000 - $45,000 per year. This can vary depending on the specific company and experience level of the individual. Some companies may offer higher salaries and additional benefits for more experienced agents.

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.