
Asset Protection Agent
Are you a highly observant and detail-oriented individual with a passion for keeping people and property safe? Do you thrive in fast-paced environments and enjoy problem-solving and critical thinking? If so, Lowe's may have the perfect opportunity for you as an Asset Protection Agent. As an integral member of our team, you will play a crucial role in preventing loss and promoting a safe and secure shopping experience for our customers and employees. We are seeking individuals with a strong sense of integrity, excellent communication skills, and the ability to handle challenging situations with confidence and professionalism. Join us in our mission to protect our assets and help us create a safe and welcoming environment for all.
- Conduct regular safety and security patrols of the store premises to identify potential risks and threats.
- Monitor and track inventory to prevent and detect loss, theft, and damage.
- Implement and enforce company policies and procedures to ensure a safe and secure shopping environment.
- Collaborate with store management and other team members to identify and address security concerns and implement solutions.
- Respond to and investigate incidents of theft, fraud, and other security-related issues.
- Communicate effectively with customers, employees, and law enforcement officials to de-escalate situations and resolve conflicts.
- Utilize surveillance equipment and other tools to monitor and identify suspicious or criminal activity.
- Maintain accurate and detailed records of security incidents and activities.
- Stay up-to-date on industry trends and best practices in asset protection to continuously improve processes and procedures.
- Train and educate store employees on security policies and procedures to promote a culture of safety and loss prevention.
- Conduct internal and external investigations as needed, gathering evidence and working with law enforcement as necessary.
- Collaborate with other departments, such as HR and Legal, to address employee-related security issues.
- Monitor and report on security and safety compliance in the store, ensuring all necessary protocols are followed.
- Stay vigilant and proactive in identifying and addressing potential security threats or vulnerabilities.
- Demonstrate a strong sense of integrity and ethical conduct in all interactions and actions.
Knowledge Of Security Protocols: A Successful Asset Protection Agent Should Have A Strong Understanding Of Security Protocols, Including Surveillance Techniques, Access Control, And Alarm Systems.
Attention To Detail: As An Asset Protection Agent, It Is Crucial To Have A Keen Eye For Detail In Order To Identify Potential Theft Or Fraudulent Activities. This Includes Being Able To Review Security Footage, Monitor Inventory Levels, And Conduct Audits.
Strong Communication Skills: Effective Communication Is Essential For An Asset Protection Agent, As They Will Need To Collaborate With Store Staff, Law Enforcement, And Potentially Testify In Court. They Should Be Able To Clearly Convey Information And Write Detailed Reports.
Physical Capabilities: This Role May Require An Individual To Spend Long Periods Of Time On Their Feet, As Well As Lift And Move Heavy Objects. An Asset Protection Agent Should Be Physically Fit And Able To Handle These Demands.
Problem-Solving Skills: Asset Protection Agents Must Be Able To Think Critically And Make Quick Decisions In High-Pressure Situations. They Should Be Able To Identify Potential Risks, Develop Solutions, And Take Appropriate Action To Mitigate Loss.
Inventory Management
Communication
Attention to detail
Conflict Resolution
customer service
Risk assessment
Teamwork
Fraud prevention
Surveillance
Security protocols
Emergency Response
Physical Fitness
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Agent in Chesapeake, VA, USA is $36,000 - $45,000 per year. This range may vary depending on the specific company, experience level, and other factors.
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Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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