Lowe's

Asset Protection Agent

Lowe's

Davenport, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly observant and detail-oriented individual with a passion for protecting others? If so, Lowe's is currently seeking an Asset Protection Agent to join our team. In this role, you will play a crucial part in ensuring the safety and security of our customers, employees, and assets. We are searching for a proactive and customer-focused individual who is able to think on their feet and handle potentially volatile situations with professionalism and tact. As an Asset Protection Agent, you will have the opportunity to make a positive impact on our company and community while also developing valuable skills and experience. If you are ready to take on a challenging and rewarding role, we encourage you to apply today.

  1. Monitor store premises and identify any potential security threats or safety hazards.
  2. Investigate and report any suspicious or criminal activity.
  3. Conduct regular surveillance and audits to detect and prevent theft, fraud, and other illegal activities.
  4. Collaborate with store management and law enforcement to handle incidents and apprehend suspects.
  5. Maintain accurate and detailed records of incidents, investigations, and any other relevant information.
  6. Follow company policies and procedures related to asset protection and safety.
  7. Provide excellent customer service and assist in resolving any customer concerns or issues.
  8. Train and educate store employees on loss prevention techniques and procedures.
  9. Conduct internal investigations and interviews as needed.
  10. Stay up-to-date on industry trends and best practices in asset protection.
  11. Identify and implement strategies to reduce shrink and improve profitability.
  12. Maintain confidentiality and handle sensitive information with discretion.
  13. Adhere to all safety protocols and help create a safe work environment for all employees.
  14. Remain calm and professional in potentially volatile situations.
  15. Continuously monitor and review security systems to ensure they are functioning properly.
  16. Collaborate with other departments and teams to address any security or safety concerns.
  17. Attend training and development sessions to enhance skills and knowledge.
  18. Represent the company in a positive and professional manner at all times.
  19. Proactively identify and report any potential safety hazards or risks.
  20. Assist in emergency situations and follow proper protocols to ensure the safety of all individuals.
Where is this job?
This job is located at Davenport, IA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Basic Educational Requirement For An Asset Protection Agent At Lowe's Is A Minimum Of A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Understanding Of Math, Communication, And Problem-Solving Skills.

  • Prior Experience In Security Or Loss Prevention: Most Companies, Including Lowe's, Prefer Candidates With Prior Experience In Security Or Loss Prevention. This Could Include Experience As A Security Guard, Loss Prevention Specialist, Or Other Related Roles.

  • Knowledge Of Theft Prevention Techniques: An Asset Protection Agent Should Be Knowledgeable About Different Theft Prevention Techniques Such As Surveillance, Inventory Control, And Auditing. This Knowledge Will Help In Identifying And Preventing Potential Theft Or Fraud.

  • Excellent Communication And Interpersonal Skills: As An Asset Protection Agent, One Must Be Able To Effectively Communicate With Customers, Fellow Employees, And Law Enforcement Personnel. Strong Interpersonal Skills Are Also Essential For Building Trust And Rapport With Customers And Colleagues.

  • Attention To Detail And Strong Observation Skills: Asset Protection Agents Are Responsible For Identifying And Preventing Theft, Fraud, And Other Security Risks. Therefore, They Must Possess Excellent Attention To Detail And Observation Skills To Identify Suspicious Behaviors Or Activities And Take Appropriate Action.

Required Skills
  • Inventory Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Security protocols

  • Emergency Response

  • Fraud detection

  • Crisis

  • Physical Fitness

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Davenport, IA, USA is $30,000 - $40,000 per year. This may vary depending on the specific company, experience level, and additional skills or certifications.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 25th, 2024
Apply BeforeMay 22nd, 2025
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About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

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