Asset Protection Agent

Raleigh, NC, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Welcome to Lowe's, where we believe in providing our customers with the best shopping experience possible. As an Asset Protection Agent, you will play a crucial role in ensuring the safety and security of our store and its assets. We are looking for a highly motivated individual with a passion for protecting and serving others. If you have a keen eye for detail, excellent communication skills, and the ability to think on your feet, we want you on our team. Join us in our mission to create a safe and secure environment for our customers and employees.

Monitor Store Security: The Asset Protection Agent will be responsible for monitoring the store's security cameras and conducting regular patrols to ensure the safety and security of the store and its assets.
Identify and Address Suspicious Activity: The Agent will be responsible for identifying and addressing any suspicious activity within the store, including potential theft, fraud, or other security concerns.
Respond to Emergencies: In the event of an emergency, the Agent will be responsible for responding quickly and appropriately, following all safety and security protocols.
Communicate with Customers and Employees: The Agent will be responsible for communicating effectively with customers and employees, providing assistance and information as needed, and addressing any security concerns or issues that may arise.
Enforce Store Policies: The Agent will be responsible for enforcing all store policies and procedures, especially those related to security and theft prevention.
Collaborate with Management: The Agent will work closely with store management to develop and implement security strategies and protocols, as well as to address any security-related concerns.
Conduct Investigations: In the event of a security incident, the Agent will be responsible for conducting thorough investigations, gathering evidence, and reporting findings to management and law enforcement if necessary.
Stay Informed: The Agent will be responsible for staying informed about current security trends and techniques, and implementing new strategies as needed to ensure the safety and security of the store.
Maintain Confidentiality: The Agent will be responsible for maintaining the confidentiality of any sensitive information related to store security, including investigations and incidents.
Lead by Example: As a representative of Lowe's, the Agent will be responsible for upholding the company's values and promoting a safe and secure environment for all customers and employees.

Where is this job?

This job is located at Raleigh, NC, USA

Job Qualifications

High School Diploma Or Equivalent: A Minimum Educational Requirement For An Asset Protection Agent Position At Lowe's Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Knowledge.
Previous Experience In Security Or Loss Prevention: Candidates With Previous Experience In Security Or Loss Prevention Are Preferred For This Role. This Experience Demonstrates The Candidate's Knowledge Of Safety Protocols And Procedures, As Well As Their Ability To Handle Potentially Dangerous Situations.
Strong Communication And Interpersonal Skills: As An Asset Protection Agent, The Candidate Will Be Required To Interact With Customers, Employees, And Law Enforcement Personnel. Strong Communication And Interpersonal Skills Are Essential For Effectively Handling And Diffusing Tense Situations.
Knowledge Of Retail Operations: In Addition To Security And Loss Prevention Skills, Candidates Should Have A Basic Understanding Of Retail Operations. This Includes Knowledge Of Store Layouts, Inventory Management, And Point-Of-Sale Systems. This Knowledge Will Help The Candidate Identify Potential Areas Of Vulnerability And Prevent Theft Or Loss.
Ability To Work Flexible Hours: Asset Protection Agents At Lowe's May Be Required To Work Evenings, Weekends, And Holidays, As Well As Rotating Shifts. Candidates Must Be Able To Accommodate A Flexible Work Schedule To Ensure Adequate Coverage At All Times.

Required Skills

Communication
Attention to detail
Conflict Resolution
customer service
Risk assessment
Teamwork
Loss prevention
Investigative skills
Surveillance
Organizational
Emergency Response
Physical Fitness

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Raleigh, NC, USA is $30,000-$38,000 per year. This may vary based on factors such as experience, qualifications, and the specific company.

Additional Information

Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 25th, 2024

Apply BeforeJuly 20th, 2025

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