Communications Business Partner - Consumer
Are you a dynamic and strategic communicator with a passion for driving business success? Do you thrive in a fast-paced, consumer-focused environment? If so, then we have an exciting opportunity for you to join Lloyds Banking Group as a Communications Business Partner - Consumer. As a key member of our communications team, you will play a critical role in shaping and delivering our consumer communications strategy, working closely with senior leaders to drive engagement and enhance our brand reputation. We are looking for a highly skilled and creative individual with strong relationship-building abilities and a deep understanding of the financial services industry. If this sounds like you, then we invite you to apply and be a part of our innovative and forward-thinking organization.
- Develop and implement a comprehensive consumer communications strategy that aligns with Lloyds Banking Group's overall business objectives.
- Collaborate with senior leaders to understand their priorities and develop targeted communication plans that effectively engage and inform employees, customers and stakeholders.
- Serve as a trusted advisor to senior leaders, providing expert guidance on communication best practices and industry trends.
- Build and maintain strong relationships with key stakeholders across the organization to ensure alignment and consistency in messaging.
- Monitor and analyze industry trends and competitor communications to identify opportunities and make recommendations for improvement.
- Work cross-functionally with other departments to ensure integrated and consistent messaging across all channels.
- Develop and manage a budget for consumer communications activities, ensuring cost-effective and efficient use of resources.
- Identify and proactively manage potential reputational risks, providing timely and effective communication responses to maintain brand integrity.
- Develop and implement crisis communication plans to effectively manage and mitigate potential issues.
- Lead and coach a team of communications professionals, providing guidance, support and development opportunities to ensure high-quality work and continuous improvement.
- Stay up-to-date on industry developments and best practices in communications, bringing new ideas and approaches to the team.
Strong Communication Skills: As A Communications Business Partner - Consumer, The Candidate Must Possess Excellent Communication Skills, Both Written And Verbal. They Should Be Able To Effectively Articulate Ideas, Build Relationships, And Present Information In A Clear And Concise Manner.
Experience In Consumer Communications: Lloyds Banking Group Is Seeking A Candidate With Experience In Consumer Communications, Preferably In The Financial Services Industry. This Includes Developing And Implementing Communication Strategies For Consumer Products And Services, As Well As Crisis Communication Management.
Stakeholder Management: The Ideal Candidate Should Have Experience In Managing Relationships With Key Stakeholders, Both Internally And Externally. They Should Have The Ability To Collaborate And Influence Cross-Functional Teams To Deliver Effective Communication Campaigns And Initiatives.
Strategic Thinking: As A Communications Business Partner, The Candidate Will Be Responsible For Developing And Executing Communication Strategies Aligned With The Overall Business Objectives Of Lloyds Banking Group. They Should Be Able To Think Strategically And Drive Initiatives That Support The Company's Goals And Vision.
Media Relations: The Candidate Should Have A Strong Understanding Of Media Relations And Experience In Managing Media Inquiries And Interviews. They Should Be Able To Proactively Identify Potential Media Opportunities And Have The Skills To Handle Media Crises Effectively.
Strategic Planning
Market Research
Content Creation
Digital Marketing
Relationship Building
Public Relations
Branding
consumer insights
Event Coordination
Stakeholder management
Crisis Communication
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Communications Business Partner - Consumer in Halifax, UK is between £30,000 and £45,000 per year. This can vary depending on factors such as experience, skills, and the specific industry or company the business partner is working in.
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Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.
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