Lloyds Banking Group

Communications Business Partner - Consumer

Lloyds Banking Group

Edinburgh, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Attention all communication experts! Are you passionate about creating engaging strategies and campaigns that effectively reach and connect with consumers? Do you have a strong understanding of the financial industry and a knack for developing impactful messaging? Lloyds Banking Group is seeking a dynamic and experienced Communications Business Partner to join our team and play a crucial role in shaping our consumer communications. If you have a proven track record of delivering successful communications campaigns and possess excellent communication and collaboration skills, we want to hear from you. Join us and be a part of our dedicated team as we continue to drive innovation and growth in the financial services sector.

  1. Develop and implement effective communication strategies and campaigns targeted towards consumers in the financial industry.
  2. Conduct market research and stay up-to-date with industry trends to inform and shape communication strategies.
  3. Collaborate with cross-functional teams, including marketing, product development, and PR, to ensure alignment and consistency in messaging.
  4. Create engaging and impactful content that resonates with consumers and effectively communicates the brand's message.
  5. Manage and maintain relationships with external agencies and vendors to support campaign execution and delivery.
  6. Monitor and track campaign performance and provide insights to continuously improve future communication efforts.
  7. Serve as a subject matter expert on consumer communication and provide guidance and support to internal teams as needed.
  8. Stay up-to-date with regulatory requirements and ensure all communications comply with industry standards.
  9. Act as a brand ambassador and maintain brand consistency across all communication channels.
  10. Proactively identify opportunities for improvement and innovation in communication strategies and processes.
  11. Represent Lloyds Banking Group in external communications and events as needed.
  12. Mentor and coach junior team members and provide support to their professional development.
  13. Collaborate with senior leadership to align communication strategies with overall business objectives.
  14. Maintain a high level of professionalism and confidentiality in all interactions and communications.
Where is this job?
This job is located at Edinburgh, UK
Job Qualifications
  • Bachelor's Degree In Communications, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In A Communications Role, Preferably In The Financial Services Industry.

  • Strong Understanding Of Consumer Behavior And Market Trends.

  • Excellent Written And Verbal Communication Skills With The Ability To Create Engaging And Persuasive Content.

  • Experience In Developing And Executing Strategic Communication Plans To Support Business Objectives.

Required Skills
  • Market Research

  • Crisis Management

  • Content Creation

  • Digital Marketing

  • Event Planning

  • Public Relations

  • Branding

  • Social media management

  • Stakeholder management

  • Communication Strategy

  • Influencer Relations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Communications Business Partner - Consumer in Edinburgh, UK is between £40,000-£60,000 per year. This range can vary depending on factors such as experience, industry, and company size.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 15th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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