Welcome to Lincare Holdings, a leading healthcare provider dedicated to improving the lives of our patients. We are currently seeking a highly organized and compassionate Intake Coordinator to join our team. As an Intake Coordinator, you will play a crucial role in ensuring our patients receive the care they need by coordinating and managing the intake process. We are looking for individuals who are committed to providing exceptional customer service, have strong communication skills, and are able to work in a fast-paced environment. If you are passionate about making a positive impact in the lives of others, we encourage you to apply for this rewarding opportunity.
- Coordinate and manage the intake process for new patients, ensuring all necessary information and documentation is collected and organized.
- Communicate with patients and their families to gather necessary information and provide exceptional customer service.
- Work closely with healthcare professionals to obtain necessary medical records and documentation.
- Maintain accurate and up-to-date patient records in our database.
- Educate patients and families on our services and assist them in understanding the intake process.
- Collaborate with insurance companies to verify coverage and obtain necessary authorizations.
- Monitor and track patient referrals to ensure timely and efficient intake.
- Handle incoming calls and inquiries from patients, healthcare professionals, and other stakeholders.
- Assist in scheduling appointments and coordinating care for patients.
- Ensure compliance with all company policies, procedures, and regulations.
- Identify and report any issues or concerns related to the intake process to superiors.
- Participate in ongoing training and development to stay up-to-date with industry trends and best practices.
- Maintain a positive and professional attitude while working in a fast-paced environment.
- Contribute to a positive and supportive team environment.
- Uphold the company's mission and values of providing high-quality healthcare to improve the lives of patients.
Knowledge Of Healthcare Industry: A Strong Understanding Of The Healthcare Industry, Particularly In The Area Of Medical Equipment And Supplies, Is Essential For An Intake Coordinator At Lincare Holdings. This Includes Knowledge Of Insurance Policies And Procedures, Medical Coding And Billing, And Hipaa Regulations.
Excellent Communication Skills: The Ability To Communicate Effectively With Patients, Healthcare Providers, And Insurance Companies Is Crucial For An Intake Coordinator. This Includes Strong Verbal And Written Communication Skills, As Well As The Ability To Actively Listen And Empathize With Patients.
Organization And Time Management: An Intake Coordinator Must Be Highly Organized And Able To Manage Multiple Tasks And Deadlines Efficiently. This Includes Maintaining Accurate Records, Scheduling Appointments, And Following Up With Patients And Healthcare Providers In A Timely Manner.
Attention To Detail: In The Healthcare Industry, Even Small Mistakes Can Have Serious Consequences. An Intake Coordinator Must Have A Keen Eye For Detail To Ensure That All Information Is Accurate And Complete, From Patient Demographics To Insurance Information.
Customer Service Skills: As The First Point Of Contact For Patients, An Intake Coordinator Must Have Excellent Customer Service Skills. This Includes Being Friendly, Patient, And Understanding When Dealing With Patients Who May Be Anxious Or Frustrated. A Positive And Professional Attitude Is Crucial For Creating A Positive Experience For Patients.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
Computer skills
Organization
Problem-Solving
Insurance Verification
Patient Intake
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Intake Coordinator in Memphis, TN, USA is $34,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry or company. Some Intake Coordinators in Memphis may make more or less than this range. It is best to research the specific company and job market to get a more accurate salary estimate.
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Lincare Holdings Inc. is a provider of oxygen and other respiratory therapy services to patients in the home. In 2012, The Linde Group acquired Lincare for $4.6 billion.
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