Customer Service Representative

Lincare Holdings is looking for an experienced and enthusiastic Customer Service Representative to join our team! We are looking for someone who is passionate about providing excellent customer service, has a keen eye for detail, and is able to effectively handle customer inquiries and complaints. The ideal candidate should have a minimum of 3 years of customer service experience, excellent communication and problem-solving skills, and the ability to work in a fast-paced environment. We believe this position is an excellent opportunity to develop and grow your career with a leading healthcare provider. If you think you’re the ideal candidate for this role, we invite you to apply and join us today!

Responsibilities:

1. Manage customer inquiries and complaints in a professional and timely manner.
2. Ensure customer satisfaction by providing accurate information, responding efficiently to queries, and resolving any issues.
3. Provide prompt, courteous, and personalized customer service.
4. Maintain a positive and friendly attitude towards customers.
5. Monitor customer feedback to identify recurring issues and suggest solutions.
6. Maintain an up-to-date knowledge of Lincare Holdings products and services.
7. Update customer records with all interactions and changes.
8. Ensure compliance to all company policies and procedures.
9. Assist in the training and development of new customer service team members.
10. Other duties as assigned.

According to JobzMall, the average salary range for a Customer Service Representative in Madison, IN, USA is $17,000 to $34,000 per year. Salaries depend on experience, education, and other factors.

Lincare Holdings Inc. is a provider of oxygen and other respiratory therapy services to patients in the home. In 2012, The Linde Group acquired Lincare for $4.6 billion.