Lincare Holdings

Customer Service Rep

Lincare Holdings
Stockbridge, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Lincare Holdings, where we prioritize the health and well-being of our customers and employees alike. We are currently seeking a dedicated and compassionate Customer Service Representative to join our team. As a Customer Service Rep, you will play a crucial role in providing exceptional service and support to our valued patients. The ideal candidate will possess strong communication skills, a positive attitude, and a passion for helping others. If you are looking for a fulfilling and rewarding career in the healthcare industry, we encourage you to apply for this opportunity.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide excellent customer service by responding to inquiries and concerns promptly and accurately.
  3. Build and maintain positive relationships with customers, ensuring their needs are met and exceeded.
  4. Educate customers on our products and services, and assist them in selecting the best options for their needs.
  5. Process orders and requests efficiently and accurately.
  6. Handle and resolve customer complaints and issues in a timely and effective manner.
  7. Maintain knowledge of company policies, procedures, and products to provide accurate information to customers.
  8. Collaborate with other departments to ensure smooth and efficient operations.
  9. Keep detailed records of customer interactions, transactions, comments, and complaints.
  10. Continuously seek out opportunities to improve the customer experience and provide feedback to management.
  11. Stay up-to-date on industry trends and developments to better serve customers.
  12. Adhere to all company policies and procedures, including confidentiality and data protection.
  13. Attend training and development programs to enhance customer service skills.
  14. Meet and exceed performance goals and targets set by the company.
  15. Maintain a positive and professional attitude at all times, representing the company's values and mission.
Where is this job?
This job is located at Stockbridge, GA, USA
Job Qualifications

  • Excellent Communication Skills: A Customer Service Rep At Lincare Holdings Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Address Their Concerns.

  • Problem-Solving Abilities: The Ability To Think Critically And Come Up With Creative Solutions To Customer Issues Is Crucial For A Customer Service Rep. This Includes Being Able To Handle Difficult Situations And De-Escalate Conflicts.

  • Attention To Detail: With A High Volume Of Customer Interactions, It Is Important For A Customer Service Rep To Have A Keen Eye For Detail And Accuracy In Order To Ensure All Customer Information And Requests Are Properly Documented And Addressed.

  • Empathy And Patience: Lincare Holdings Values Customer Satisfaction And Seeks Individuals Who Can Empathize With Customers And Have The Patience To Listen To Their Concerns And Provide Effective Solutions.

  • Multitasking Skills: A Customer Service Rep At Lincare Holdings Must Be Able To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Responding To Emails, And Managing Customer Accounts, While Still Providing Quality Service To Each Customer.

Required Skills

  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • Active listening

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Rep in Stockbridge, GA, USA is between $26,000 and $40,000 per year. The exact salary may vary depending on factors such as experience, company size, and industry. Some customer service representatives may also receive bonuses or commission based on performance.

Additional Information
Lincare Holdings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Lincare Holdings

Lincare Holdings Inc. is a provider of oxygen and other respiratory therapy services to patients in the home. In 2012, The Linde Group acquired Lincare for $4.6 billion.

Frequently asked questions
More Jobs From Lincare Holdings

View All Lincare Holdings jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started