Customer Service Rep

Are you a people person with a passion for providing excellent customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative at Lincare Holdings. As a Customer Service Rep, you will have the opportunity to use your exceptional communication skills and attention to detail to assist our valued customers and ensure their satisfaction. We are seeking individuals who are dedicated, empathetic, and able to problem-solve in a professional and courteous manner. If this sounds like you, read on to learn more about the qualifications required for this position.

1. Provide exceptional customer service to all clients, both over the phone and in person.
2. Maintain a professional and friendly demeanor while interacting with customers.
3. Handle high volume of incoming calls and inquiries in a timely and efficient manner.
4. Listen attentively to customer concerns and provide appropriate solutions or escalate to the appropriate department.
5. Utilize problem-solving skills to resolve customer complaints and ensure their satisfaction.
6. Maintain accurate and up-to-date customer records and information.
7. Collaborate with other departments to ensure a seamless customer experience.
8. Stay up-to-date on company policies, products, and services to provide accurate information to customers.
9. Strive to meet and exceed customer service goals and targets.
10. Remain empathetic and patient while dealing with frustrated or upset customers.
11. Continuously seek opportunities to improve and enhance the customer service experience.
12. Adhere to all company guidelines and procedures to ensure compliance.
13. Complete administrative tasks as needed to support the customer service team.
14. Attend training and development programs to improve skills and knowledge.
15. Uphold the company's values and represent the brand in a positive and professional manner.

According to JobzMall, the average salary range for a Customer Service Rep in Terre Haute, IN, USA is between $28,000 - $45,000 per year. This salary range can vary depending on factors such as experience, qualifications, and the specific industry or company the individual works for. Additionally, some companies may offer bonuses or commission on top of the base salary.

Lincare Holdings Inc. is a provider of oxygen and other respiratory therapy services to patients in the home. In 2012, The Linde Group acquired Lincare for $4.6 billion.