Receptionist- PRN

Welcome to LifePoint Health - where our mission is to provide quality healthcare to our community with compassion and integrity. We are currently seeking a PRN Receptionist to join our team and help us create a welcoming and efficient environment for our patients and visitors. As the first point of contact, you will play a crucial role in representing our organization and providing excellent customer service. We are looking for a friendly, organized, and reliable individual with strong communication skills and the ability to handle multiple tasks. If you are passionate about making a positive impact in people's lives, we invite you to apply for this exciting opportunity.

1. Greet and welcome patients and visitors with a friendly and professional demeanor.
2. Act as the first point of contact for all incoming calls and direct them to the appropriate department or individual.
3. Provide exceptional customer service by addressing and resolving patient inquiries, concerns, and complaints in a timely and efficient manner.
4. Maintain a clean and organized reception area, ensuring a welcoming and professional environment for all patients and visitors.
5. Schedule patient appointments and maintain accurate and up-to-date appointment records.
6. Verify patient information and insurance coverage to facilitate smooth check-in and registration processes.
7. Collect and process patient payments and co-pays according to established procedures.
8. Coordinate with other departments to ensure efficient and timely patient flow.
9. Assist with administrative tasks such as data entry, filing, and record keeping.
10. Adhere to all HIPAA regulations to ensure patient confidentiality.
11. Continuously strive to improve the overall patient experience by identifying and implementing process improvements.
12. Communicate effectively with team members and management to address any issues or concerns.
13. Take initiative to complete tasks and projects as assigned by the supervisor.
14. Maintain a positive and professional attitude at all times, representing the organization's values of compassion and integrity.
15. Attend training and development sessions to enhance skills and knowledge.

According to JobzMall, the average salary range for a Receptionist- PRN in Raleigh, NC, USA is $16-$20 per hour. This may vary depending on the specific company, experience level, and job responsibilities of the receptionist.

LifePoint Health is an American company that provides healthcare services in growing regions, rural communities and small towns. It was established in 1999 and is headquartered in Brentwood, Tennessee. It operates 89 hospital campuses in 30 states. The company was included in the Hospital Engagement Network by the Department of Health and Human Services, being the only private organization in the country.