LifePoint Health

Receptionist PRN

LifePoint Health

Jacksonville, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to LifePoint Health! We are currently seeking a dynamic and personable Receptionist on an as-needed basis (PRN) to join our team. As the first point of contact for our facility, the Receptionist plays a crucial role in providing exceptional customer service and creating a welcoming environment for patients, visitors, and staff. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you are passionate about making a difference in people's lives and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome patients, visitors, and staff in a friendly and professional manner.
  2. Serve as the first point of contact for all inquiries and direct them to the appropriate person or department.
  3. Answer and direct phone calls, taking messages as needed.
  4. Maintain a neat and organized reception area, ensuring a welcoming and comfortable environment.
  5. Register new patients and update existing patient information accurately in the system.
  6. Schedule and confirm appointments for patients and coordinate with other departments.
  7. Check patients in and out, collect payments, and verify insurance information.
  8. Communicate with patients and their families to provide information and assistance when needed.
  9. Assist with various administrative tasks, including filing, data entry, and maintaining records.
  10. Collaborate with other staff members to ensure smooth and efficient operations.
  11. Handle confidential and sensitive information with professionalism and discretion.
  12. Remain knowledgeable about the facility's services, policies, and procedures to provide accurate information to patients and visitors.
  13. Take initiative to identify and resolve any issues or concerns raised by patients or visitors.
  14. Maintain a positive attitude and promote a culture of exceptional customer service.
  15. Adhere to all safety and privacy protocols to ensure the well-being and confidentiality of patients and staff.
  16. Stay updated on industry trends and developments to continuously improve the receptionist role and contribute to the overall success of the facility.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Excellent Communication Skills: A Receptionist Prn Must Have Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Staff Members.

  • Organizational Skills: This Role Requires Strong Organizational Skills To Manage Multiple Tasks, Such As Answering Phone Calls, Scheduling Appointments, And Maintaining Patient Records.

  • Customer Service Experience: A Receptionist Prn Should Have Previous Experience In A Customer Service Role To Provide A Positive And Professional Experience For Patients And Visitors.

  • Knowledge Of Medical Terminology: Familiarity With Medical Terminology Is Essential For A Receptionist Prn To Accurately Schedule Appointments And Communicate With Healthcare Professionals.

  • Computer Proficiency: This Position Requires Proficiency In Using Computer Systems And Software For Tasks Such As Data Entry, Electronic Medical Record Management, And Scheduling Appointments.

Required Skills
  • Communication Skills

  • Time Management

  • Filing

  • Multitasking

  • Interpersonal skills

  • customer service

  • Record keeping

  • Organization

  • appointment scheduling

  • Phone Etiquette

  • Attention

  • Administrative Tasks

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Receptionist PRN in Jacksonville, FL, USA is between $25,000 and $35,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the receptionist. Some receptionists may also receive additional benefits such as healthcare and retirement plans. It is important to research the specific company and job listing for a more accurate salary range.

Additional Information
LifePoint Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 10th, 2024
Apply BeforeJuly 20th, 2025
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About LifePoint Health

LifePoint Health is an American company that provides healthcare services in growing regions, rural communities and small towns. It was established in 1999 and is headquartered in Brentwood, Tennessee. It operates 89 hospital campuses in 30 states. The company was included in the Hospital Engagement Network by the Department of Health and Human Services, being the only private organization in the country.

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