Medical Office Assistant - Rutherford Orthopedics

Are you a compassionate and organized individual with a passion for healthcare? Rutherford Orthopedics, a part of LifePoint Health, is seeking a skilled Medical Office Assistant to join our dynamic team. As a Medical Office Assistant, you will play a crucial role in providing exceptional care to our patients and supporting our team of healthcare professionals. This is an exciting opportunity for someone who is detail-oriented, customer service-driven, and eager to make a difference in the lives of others. If you possess the necessary qualifications and a genuine desire to contribute to a positive and welcoming work environment, we encourage you to apply for this rewarding position.

1. Provide administrative support to the healthcare team by scheduling appointments, managing patient records, and handling correspondence.
2. Greet and check-in patients, ensuring a warm and welcoming environment for all individuals.
3. Maintain a high level of organization and attention to detail when managing patient information and medical records.
4. Collaborate with healthcare providers to gather and accurately input patient information into electronic medical records.
5. Handle phone calls and inquiries from patients, referring physicians, and other medical professionals in a professional and compassionate manner.
6. Assist with insurance verification and billing processes to ensure timely and accurate reimbursement.
7. Follow all HIPAA guidelines and maintain patient confidentiality at all times.
8. Help maintain a clean and organized office space, including disinfecting and restocking exam rooms and common areas.
9. Communicate effectively with patients and their families, providing information and support as needed.
10. Demonstrate a strong understanding of medical terminology and procedures.
11. Continuously strive to improve patient satisfaction and experience by actively seeking feedback and addressing any concerns or issues promptly.
12. Act as a liaison between patients and the healthcare team, ensuring seamless communication and coordination of care.
13. Attend and actively participate in team meetings and training sessions to stay updated on industry best practices and organizational policies.
14. Adhere to all safety and infection control protocols to promote a safe and healthy work environment.

According to JobzMall, the average salary range for a Medical Office Assistant - Rutherford Orthopedics in Rutherfordton, NC 28139, USA is $25,000 to $40,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, benefits and bonuses may also be included in the overall compensation package for this position.

LifePoint Health is an American company that provides healthcare services in growing regions, rural communities and small towns. It was established in 1999 and is headquartered in Brentwood, Tennessee. It operates 89 hospital campuses in 30 states. The company was included in the Hospital Engagement Network by the Department of Health and Human Services, being the only private organization in the country.