Front Desk Representative

Are you a people-oriented individual with exceptional customer service skills? Do you thrive in a fast-paced and dynamic work environment? LifePoint Health is seeking a Front Desk Representative to join our team and play a vital role in creating a positive first impression for our patients and visitors. As the first point of contact, the ideal candidate will possess excellent communication and organizational abilities, along with a friendly and professional demeanor. If you are a highly-motivated team player who enjoys interacting with others and providing top-notch service, we encourage you to apply for this exciting opportunity. Join us at LifePoint Health and be a part of a company that is dedicated to making a positive impact in the community.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Answer phone calls and direct them to the appropriate department or individual.
3. Schedule appointments and maintain accurate records of patient information.
4. Assist patients with completing necessary forms and paperwork.
5. Process patient payments and verify insurance information.
6. Maintain a clean and organized front desk area.
7. Communicate effectively with patients, visitors, and team members.
8. Handle and resolve patient inquiries and complaints in a timely and professional manner.
9. Collaborate with other departments to ensure efficient and smooth patient flow.
10. Adhere to all company policies and procedures.
11. Continuously strive to improve customer service and patient satisfaction.
12. Attend training and development sessions to enhance skills and knowledge.
13. Stay updated on company services and promotions to effectively communicate with patients.
14. Perform other administrative tasks as assigned.
15. Uphold patient confidentiality and privacy at all times.

According to JobzMall, the average salary range for a Front Desk Representative in Georgetown, KY 40324, USA is $22,000 - $37,000 per year. This may vary depending on the specific job duties, experience level, and company.

LifePoint Health is an American company that provides healthcare services in growing regions, rural communities and small towns. It was established in 1999 and is headquartered in Brentwood, Tennessee. It operates 89 hospital campuses in 30 states. The company was included in the Hospital Engagement Network by the Department of Health and Human Services, being the only private organization in the country.