Application Support Analyst

Are you looking for a role that combines technical expertise with customer service? LifePoint Health is searching for an Application Support Analyst to join our growing team. We are seeking a collaborative, problem-solving individual who can provide support to our users, ensuring their satisfaction with our applications.The ideal candidate will have a solid technical background and excellent communication and analytical skills. The Application Support Analyst will have an opportunity to bring their knowledge and expertise to the team, providing valuable feedback and support to our users. Responsibilities include troubleshooting and resolving user issues, as well as providing accurate and timely information about software features and system requirements.In this role, the Application Support Analyst will need to possess a strong understanding of software development and application support standards. The successful candidate will have a deep understanding of the software development life cycle, and be able to provide guidance to users on the use and maintenance of applications. The ideal candidate will have experience in customer service, IT support, and software development.If you are a team-oriented professional who is looking for a challenging and rewarding role where you can make a meaningful contribution, we would love to hear from you.

Responsibilities:

1. Troubleshoot and resolve user issues and provide accurate and timely information about software features and system requirements.
2. Utilize knowledge and expertise to provide valuable feedback and support to users.
3. Possess a strong understanding of software development and application support standards.
4. Provide guidance to users on the use and maintenance of applications.
5. Demonstrate experience in customer service, IT support, and software development.
6. Maintain a collaborative, problem-solving attitude and approach.
7. Establish and foster relationships with users.
8. Ensure customer satisfaction with the applications.
9. Monitor system performance and provide feedback and recommendations for improvement.
10. Update and maintain technical documentation.

According to JobzMall, the average salary range for a Application Support Analyst in Portland, OR, USA is between $50,000 and $85,000 per year. This range may vary depending on the individual's experience, qualifications, and other factors.

LifePoint Health is an American company that provides healthcare services in growing regions, rural communities and small towns. It was established in 1999 and is headquartered in Brentwood, Tennessee. It operates 89 hospital campuses in 30 states. The company was included in the Hospital Engagement Network by the Department of Health and Human Services, being the only private organization in the country.