Senior Technical Claims Specialist, Construction Defect
Are you an experienced insurance professional with a strong technical background in construction defect claims? Are you looking for a challenging and rewarding role with a leading insurance company? Look no further than Liberty Mutual Insurance! We are seeking a highly skilled Senior Technical Claims Specialist to join our team and handle complex construction defect claims. This role requires a thorough understanding of technical aspects of construction and the ability to provide expert guidance to our team. If you have a passion for delivering exceptional customer service and possess the necessary qualifications, we would love to hear from you. Join us and be a part of our dynamic and collaborative team at Liberty Mutual Insurance.
- Handle complex construction defect claims in a timely and efficient manner.
- Utilize strong technical knowledge of construction to provide expert guidance to the team.
- Review and analyze coverage and policy language to accurately determine claim eligibility.
- Investigate and evaluate claims to determine liability and damages.
- Communicate with all parties involved in the claims process, including policyholders, attorneys, and other insurance professionals.
- Develop and implement effective claim strategies to achieve optimal outcomes.
- Maintain accurate and detailed claim records.
- Stay updated on industry developments and changes in construction laws and regulations.
- Provide exceptional customer service by promptly addressing inquiries and concerns.
- Collaborate with other team members to ensure efficient and effective claims handling.
- Participate in training and development opportunities to enhance technical knowledge and skills.
- Adhere to company guidelines and procedures, as well as state and federal regulations.
- Represent the company in a professional and ethical manner at all times.
- Contribute to a positive and collaborative work environment.
- Continuously strive to improve processes and procedures to enhance overall claims handling efficiency and effectiveness.
Extensive Knowledge Of Construction Defect Claims Handling: A Senior Technical Claims Specialist Should Possess A Deep Understanding Of The Construction Industry And The Various Types Of Construction Defects That Can Occur. They Should Be Well-Versed In Relevant Laws And Regulations, As Well As Industry Best Practices For Investigating And Settling Construction Defect Claims.
Strong Analytical And Problem-Solving Skills: As A Senior-Level Role, This Position Requires The Ability To Analyze Complex Claims And Make Sound Decisions Based On Thorough Research And Investigation. The Ideal Candidate Should Be Able To Identify And Evaluate Potential Coverage Issues, Assess Liability And Damages, And Negotiate Settlements With Contractors, Subcontractors, And Other Parties Involved In Construction Defect Claims.
Excellent Communication And Negotiation Skills: This Role Involves Frequent Communication With Various Stakeholders, Including Policyholders, Attorneys, And Other Insurance Professionals. A Senior Technical Claims Specialist Should Be Able To Clearly And Effectively Communicate Complex Information To Non-Technical Individuals, As Well As Negotiate Favorable Outcomes For The Company And Its Clients.
Experience In Managing High-Value Claims: Liberty Mutual Insurance Is A Leading Provider Of Property And Casualty Insurance, And The Senior Technical Claims Specialist Will Be Responsible For Managing Complex And High-Value Construction Defect Claims. Therefore, Candidates Should Have A Proven Track Record Of Handling Large And Complex Claims, Including Experience With Litigation Management And Alternative Dispute Resolution Methods.
Bachelor's Degree In A Relevant Field: While Not Always Required, A Bachelor's Degree In A Relevant Field Such As Construction Management, Engineering, Or Finance Can Be Beneficial For This Role. It Demonstrates A Strong Foundation In Technical Knowledge And May Also Fulfill Any Educational Requirements For Professional Certifications, Such As The Certified Construction Specifier (Ccs) Or Construction Risk And Insurance Specialist (Cris).
Data Analysis
Time Management
Problem Solving
Negotiation
customer service
Litigation management
Risk assessment
Legal Compliance
Coverage analysis
Construction Knowledge
Claims Investigation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Positive Attitude
Adaptability
According to JobzMall, the average salary range for a Senior Technical Claims Specialist, Construction Defect is $65,000 to $90,000 per year. However, this can vary depending on factors such as location, company size, and experience level. Some individuals in this role may earn above the average range, especially with additional certifications or extensive experience in the field.
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Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.
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