Senior Field Claim Resolution Specialist, Property

Welcome to Liberty Mutual Insurance! We are a leading global insurance company committed to helping our customers protect what they value most. We are currently seeking a highly experienced Senior Field Claim Resolution Specialist for our Property division. As a Senior Field Claim Resolution Specialist, you will play a crucial role in resolving complex property claims and providing exceptional customer service. We are looking for a dedicated and knowledgeable individual who can bring their expertise to our team and make a positive impact on our customers. If you have a strong background in property insurance claims and are driven to provide top-notch service, we would love to hear from you.

1. Review and assess complex property claims to determine coverage and liability.
2. Utilize knowledge of property insurance policies and industry standards to accurately resolve claims.
3. Investigate and gather relevant information to support claim decisions.
4. Communicate with customers, agents, and other parties involved in the claim process to provide updates and address concerns.
5. Maintain accurate and detailed claim records in accordance with company policies and procedures.
6. Collaborate with other team members and departments to ensure efficient and effective resolution of claims.
7. Adhere to company guidelines and state regulations while handling claims.
8. Provide exceptional customer service by promptly responding to inquiries and addressing any issues.
9. Identify and escalate potential fraud or suspicious activities.
10. Stay updated on industry trends and changes in property insurance policies.
11. Mentor and train junior claims specialists.
12. Continuously improve processes and procedures to enhance claim resolution efficiency and customer satisfaction.
13. Represent the company in a professional and ethical manner at all times.
14. Ensure compliance with company standards and procedures for data privacy and protection.
15. Attend training and development programs to enhance knowledge and skills.

According to JobzMall, the average salary range for a Senior Field Claim Resolution Specialist, Property in Hartford, CT, USA is $54,000-$90,000 per year. However, this can vary depending on the specific company, years of experience, and additional skills and qualifications. Some companies may also offer bonuses and other benefits in addition to the base salary.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.