Senior Claims Resolution Specialist, Bodily Injury

Are you an experienced claims professional looking for a challenging and rewarding career opportunity? Look no further than Liberty Mutual Insurance! We are currently seeking a highly skilled Senior Claims Resolution Specialist for our Bodily Injury team. In this role, you will have the opportunity to utilize your expertise in claims handling to resolve complex bodily injury claims and provide exceptional customer service to our valued policyholders. To excel in this position, you must possess strong analytical skills, excellent communication abilities, and a deep understanding of insurance policies and regulations. Join our team and make a positive impact in the lives of our customers every day!

1. Analyze and evaluate complex bodily injury claims to determine coverage, liability, and damages.
2. Communicate effectively and professionally with policyholders, attorneys, and other stakeholders to provide updates and negotiate settlements.
3. Utilize knowledge of insurance policies, regulations, and industry best practices to accurately determine claim coverage and make decisions on claims.
4. Investigate and gather all necessary information to properly evaluate and process claims.
5. Collaborate with internal and external parties, such as medical professionals, legal counsel, and investigators, to gather information and support the resolution of claims.
6. Maintain accurate and detailed records of all claim activities and decisions.
7. Provide exceptional customer service by promptly responding to inquiries and concerns from policyholders.
8. Participate in training and development activities to stay up-to-date on industry trends and best practices.
9. Identify and implement process improvements to increase efficiency and effectiveness in claim resolution.
10. Adhere to company policies, procedures, and guidelines to ensure compliance with legal and regulatory requirements.
11. Mentor and train junior claims professionals to develop their skills and knowledge.
12. Handle and manage a large caseload while maintaining high standards of accuracy and quality.
13. Demonstrate strong decision-making skills and the ability to work independently to resolve complex claims.
14. Remain up-to-date on industry and market trends to effectively adapt to changing business environments.
15. Participate in team meetings and contribute to the overall success of the claims department.

According to JobzMall, the average salary range for a Senior Claims Resolution Specialist, Bodily Injury in Indianapolis, IN, USA is between $60,000 - $80,000 per year. The exact salary may vary depending on factors such as experience, qualifications, and the specific company or organization. It is also possible for the salary to be higher or lower than this range.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.