Senior Claims Resolution Specialist, Bodily Injury

Are you an experienced insurance professional with a passion for helping customers and a strong background in claims resolution? Liberty Mutual Insurance is currently seeking a Senior Claims Resolution Specialist for Bodily Injury to join our team! In this role, you will have the opportunity to use your expertise to investigate, evaluate, and negotiate complex bodily injury claims. We are looking for a highly motivated and customer-focused individual to join our dynamic team. If you have a strong understanding of insurance policies and regulations, excellent communication skills, and a desire to make a difference for our customers, we want to hear from you!

1. Investigate and evaluate complex bodily injury claims.
2. Negotiate settlements with customers, attorneys, and other insurance companies.
3. Utilize expertise and knowledge of insurance policies and regulations to accurately assess claims.
4. Maintain a high level of customer service and ensure timely and efficient resolution of claims.
5. Communicate effectively with all parties involved in the claims process.
6. Stay up-to-date on industry developments and changes in insurance policies and regulations.
7. Adhere to company policies, procedures, and guidelines.
8. Collaborate with other team members to ensure consistent and fair claims practices.
9. Provide exceptional customer service and build strong relationships with customers.
10. Use critical thinking and problem-solving skills to resolve complex claims.
11. Maintain accurate and detailed documentation of claims and related activities.
12. Participate in training and development programs to enhance skills and knowledge.
13. Meet and exceed performance metrics and goals.
14. Represent the company in a professional and ethical manner at all times.
15. Continuously strive for process improvement and suggest innovative ideas to enhance the claims resolution process.

According to JobzMall, the average salary range for a Senior Claims Resolution Specialist, Bodily Injury in Boston, MA, USA is between $60,000 and $80,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the specialist is working in. Some factors that may contribute to a higher salary include advanced education or certifications, a track record of successful resolution of complex claims, and working for a larger, more established company.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.