Liberty Mutual Insurance

Sales Representative, Inbound Remote

Liberty Mutual Insurance

Kansas City, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Liberty Mutual Insurance! We are a leading provider of insurance products and services, dedicated to helping customers protect what they value most. We are currently seeking a dynamic and driven Sales Representative to join our team, working remotely to assist our customers with their inbound insurance needs. Our ideal candidate is a self-starter with a passion for sales and customer service, who thrives in a fast-paced and collaborative environment. If you have a proven track record in sales and a commitment to providing exceptional service, we want to hear from you!

  1. Conduct inbound sales calls and assist customers with their insurance needs.
  2. Maintain a thorough understanding of Liberty Mutual's products and services.
  3. Actively listen and understand customer needs to provide appropriate insurance solutions.
  4. Meet or exceed sales goals and targets set by the company.
  5. Build and maintain strong relationships with customers to promote customer loyalty and retention.
  6. Keep up-to-date with industry trends and changes in insurance policies.
  7. Provide accurate and timely quotes to customers.
  8. Effectively communicate and explain insurance policies and coverage to customers.
  9. Collaborate with team members to ensure a seamless customer experience.
  10. Utilize sales techniques and strategies to convert leads into sales.
  11. Handle customer inquiries and complaints in a professional and timely manner.
  12. Keep detailed records of customer interactions and sales activities in the company's database.
  13. Continuously seek opportunities to improve sales processes and customer satisfaction.
  14. Attend trainings and workshops to enhance product knowledge and sales skills.
  15. Maintain a positive and professional attitude at all times.
Where is this job?
This job is located at Kansas City, MO, USA
Job Qualifications
  • Excellent Communication Skills: A Successful Sales Representative Must Possess Strong Communication Skills To Effectively Interact With Potential Clients And Address Their Needs And Concerns.

  • Sales Experience: Previous Experience In Sales, Preferably In The Insurance Industry, Is A Crucial Qualification For This Role. This Will Demonstrate The Candidate's Ability To Meet Sales Targets And Close Deals.

  • Customer Service Orientation: As An Inbound Sales Representative, It Is Essential To Have A Customer-Centric Mindset To Provide Excellent Service And Build Strong Relationships With Clients.

  • Technical Aptitude: Proficiency In Using Technology, Such As Crm Software And Virtual Communication Tools, Is Necessary For This Remote Position. The Candidate Should Be Comfortable With Using These Tools To Manage Leads And Communicate With Clients.

  • Self-Motivated And Results-Driven: The Ideal Candidate Should Be Self-Motivated, Goal-Oriented, And Have A Strong Drive To Succeed. This Role Requires The Individual To Work Independently And Consistently Meet Sales Targets.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Adaptability

  • Sales Strategy

  • Persuasion

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Representative, Inbound Remote in Kansas City, MO, USA is $35,000 - $55,000 per year. This range may vary depending on factors such as experience, industry, and company size. The base salary for this role is typically around $40,000 per year, with potential bonuses and commissions that can increase the total compensation to $55,000 per year.

Additional Information
Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Liberty Mutual Insurance

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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