Liberty Mutual Insurance

GRS Claims Specialist Training Program- 2024-25

Liberty Mutual Insurance

Rocklin, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the GRS Claims Specialist Training Program at Liberty Mutual Insurance – where we believe in empowering our employees to become experts in their field. Our program is designed to provide you with the necessary skills and knowledge to excel as a Claims Specialist in the dynamic and ever-evolving insurance industry. As a key member of our team, you will have the opportunity to make a meaningful impact on our customers' lives by ensuring that their claims are handled with care, efficiency, and expertise. We are looking for individuals who are driven, detail-oriented, and have a passion for helping others. Join us and embark on a rewarding career with endless opportunities for growth and development.

  1. Attend training sessions and actively participate in all aspects of the GRS Claims Specialist Training Program.
  2. Develop a strong understanding of insurance industry regulations, policies, and procedures.
  3. Learn and utilize our claims management systems to efficiently process and handle customer claims.
  4. Communicate effectively with customers, providing updates and addressing any concerns or questions they may have.
  5. Review and analyze claim information to determine coverage and liability.
  6. Conduct thorough investigations to gather all necessary information and evidence related to the claim.
  7. Collaborate with various departments and external parties to resolve complex claims.
  8. Maintain accurate and detailed records of claim activities and decisions.
  9. Adhere to company guidelines and standards for claims handling, including compliance with all legal and ethical requirements.
  10. Continuously seek opportunities for professional development and growth within the company.
  11. Demonstrate empathy and understanding towards customers during difficult situations and provide exceptional customer service.
  12. Stay up-to-date with industry developments and trends to ensure best practices are implemented.
  13. Represent the company in a positive and professional manner at all times.
  14. Adhere to deadlines and prioritize workload effectively.
  15. Take ownership of assigned claims and provide regular updates to supervisors and team members.
Where is this job?
This job is located at Rocklin, CA, USA
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Insurance, Finance, Or Business Administration.

  • Prior Experience In The Insurance Industry, Preferably In Claims Handling Or Customer Service.

  • Strong Communication And Negotiation Skills, With The Ability To Effectively Manage And Resolve Complex Claims.

  • Knowledge Of Insurance Industry Regulations And Best Practices, Including Understanding Of State Laws And Regulations.

  • Proficiency In Computer Systems And Programs, With The Ability To Learn And Utilize Liberty Mutual's Claims Management Software.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Risk assessment

  • Legal

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a GRS Claims Specialist Training Program- 2024-25 in Rocklin, CA, USA is $55,000 to $70,000 per year. This salary range may vary depending on factors such as experience, education, and specific job responsibilities within the program. Additionally, the salary range may also be influenced by the specific employer and their individual compensation policies. It is important to note that this salary range is an estimate and may be subject to change.

Additional Information
Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 21st, 2025
Apply BeforeAugust 19th, 2025
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About Liberty Mutual Insurance

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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