Liberty Mutual Insurance

Field Property Claims Adjuster

Liberty Mutual Insurance

New Braunfels, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Liberty Mutual Insurance, where we are committed to providing our customers with the best care and support in times of need. As a Field Property Claims Adjuster, you will play a vital role in our mission by assessing property damage and providing fair and accurate claim settlements to our valued policyholders. We are looking for dynamic individuals with strong communication and problem-solving skills, as well as a keen attention to detail. If you are passionate about helping others and have a background in property claims, we would love for you to join our team.

  1. Assess and investigate property damage claims reported by policyholders.
  2. Conduct on-site inspections and gather evidence to accurately determine the extent of property damage.
  3. Review and analyze insurance policies to determine coverage and liability.
  4. Communicate with policyholders, witnesses, and other involved parties to gather information and clarify details of the claim.
  5. Provide exceptional customer service and support to policyholders during the claims process.
  6. Evaluate and negotiate claim settlements in accordance with company policies and procedures.
  7. Document all aspects of the claims process, including investigation findings, claim decisions, and settlement amounts.
  8. Collaborate with other departments and teams to ensure a smooth and efficient claims process.
  9. Stay updated on industry trends, regulations, and best practices related to property claims.
  10. Maintain accurate and timely records of all claim activities and expenses.
  11. Identify and report potential fraud or suspicious claims.
  12. Participate in training and development programs to enhance knowledge and skills.
  13. Adhere to company standards and guidelines for quality and productivity.
  14. Travel to various locations to conduct inspections and meet with policyholders.
  15. Uphold the company's values and promote a positive image in all interactions with policyholders and colleagues.
Where is this job?
This job is located at New Braunfels, TX, USA
Job Qualifications
  • Bachelor's Degree In A Related Field: A Minimum Of A Bachelor's Degree In A Field Such As Business, Finance, Or Insurance Is Typically Required For A Field Property Claims Adjuster Position At Liberty Mutual.

  • Relevant Work Experience: Previous Experience In Insurance, Claims Adjusting, Or A Related Field Is Highly Desirable For This Role. Candidates With Experience In Property Claims Handling Will Be Given Preference.

  • Strong Communication Skills: As A Field Property Claims Adjuster, You Will Be Interacting With A Variety Of People, Including Policyholders, Contractors, And Legal Professionals. Excellent Written And Verbal Communication Skills Are Essential For Success In This Role.

  • Analytical And Problem-Solving Abilities: The Ability To Analyze Complex Information, Identify Potential Issues, And Develop Effective Solutions Is Crucial For A Field Property Claims Adjuster. Candidates Should Be Detail-Oriented And Have Strong Critical Thinking Skills.

  • Customer Service Orientation: Liberty Mutual Is Committed To Providing Exceptional Customer Service, And This Extends To Their Claims Adjusting Team. Candidates For This Role Should Have A Strong Customer Service Focus And Be Able To Handle Difficult Situations With Empathy And Professionalism.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Negotiation

  • customer service

  • Critical Thinking

  • Risk assessment

  • Problem-Solving

  • Decision-Making

  • Investigation

  • Policy Interpretation

  • Damage Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Field Property Claims Adjuster in New Braunfels, TX, USA is between $50,000 and $70,000 per year. This may vary depending on factors such as experience, education, and the specific company and industry. Additionally, bonuses and benefits may also be included in the compensation package.

Additional Information
Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 21st, 2025
Apply BeforeJune 21st, 2025
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About Liberty Mutual Insurance

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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